Griffin Buick GMC in Monroe including address, phone, dealer reviews, directions, a map, inventory and more

2500 W Roosevelt Blvd
Monroe, NC 28110

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Sales: 704-266-1221

Used Cars: 704-266-1221

Hours Toggle

Sales Department

Sun Closed
Mon 8:30am – 7:00pm
Tue 8:30am – 7:00pm
Wed 8:30am – 7:00pm
Thu 8:30am – 7:00pm
Fri 8:30am – 7:00pm
Sat 9:00am – 6:00pm

Service Department

Sun Closed
Mon 8:00am – 6:00pm
Tue 8:00am – 6:00pm
Wed 8:00am – 6:00pm
Thu 8:00am – 6:00pm
Fri 8:00am – 6:00pm
Sat 8:00am – 1:00pm

Reviews of Griffin Buick GMC

Overall Rating:

4.1 (out of 5)

90% recommend this dealer

236 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

Got another ENCORE ST.

Reviewed by thomashorton1954November 01, 2023

Got another ENCORE ST. Tyler has been our salesman for quite a few years. He is very knowledgeable and helpful. Have been a customer there since 1995. Thanks again Tyler.

  • Does recommend this dealer
  • Shopped for a new car

Dealer Response

We appreciate you for letting others know about your experience working with Tyler, Thomas! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Griffin Buick GMC Customer Service Team customerservice@griffinbuickgmc.com

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

I found a 2011 Ford Mustang on Cars.

Reviewed by sawburnett85November 01, 2023

I found a 2011 Ford Mustang on Cars.com that i was very intrested in. I clicked the link and it took me to Griffin Buick. I quickly called and asked bout the car and was transferred to Chandler. After talking through some details we made a 3pm appt for me to come by and test drive and make a trade. I live to 2 1/2 hrs away in Virginia but immediately started my drive down. Due to traffic and road construction I got there at 3:20pm and the mustang was sitting there cleaned up and ready to go. While I was driving down, some of the other sales staff had serious inquiries about the car but Chandler made sure the it was held until I could get there. 3 hrs later the trade and paperwork was done and I was headung back to Virginia in the mustang. Chandler and the other staff were very friendly and made the entire process effortless. I wouldn't hesitate doing business with them again in the future.

  • Does recommend this dealer
  • Shopped for a used car

Dealer Response

Congratulations on your new vehicle. Thank you for writing such a great review about your experience at our dealership! We appreciate the feedback and are pleased that your experience with Chandler was so positive. We do our best to make sure all of our customers leave with the right vehicle and we're glad that you're enjoying yours. We look forward to seeing you again. Sincerely, Griffin Buick GMC Customer Service Team customerservice@griffinbuickgmc.com

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

1.0 (out of 5)

Service is unprofessional on the weekends, they broke my

Reviewed by MWakefieldOctober 26, 2023

Service is unprofessional on the weekends, they broke my glovebox while changing cabin filter and then the supervisor spoke to me as I was stupid.

  • Does not recommend this dealer
  • Came in for service or repair

Overall Experience 1

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

About Griffin Buick GMC

Griffin Motor Company was founded in 1946 on the principles of dedication and hard work. At our Griffin Motor Company Buick and GMC truck dealership we believe the customer should be thrilled with their new or used vehicle purchase and continue to be happy with their decision to purchase from us. Contact us or stop by for a test drive in any of the cars trucks crossovers and SUVs offered at Griffin Motor Company in Monroe.

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