Griffin Buick GMC in Monroe including address, phone, dealer reviews, directions, a map, inventory and more

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2500 W Roosevelt Blvd
Monroe, NC 28110

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Sales: 704-288-4129

Used Cars: 704-288-0878

Hours Toggle

Sales Department

Sun Closed
Mon 8:30am – 7:00pm
Tue 8:30am – 7:00pm
Wed 8:30am – 7:00pm
Thu 8:30am – 7:00pm
Fri 8:30am – 7:00pm
Sat 9:00am – 6:00pm

Service Department

Sun Closed
Mon 8:00am – 6:00pm
Tue 8:00am – 6:00pm
Wed 8:00am – 6:00pm
Thu 8:00am – 6:00pm
Fri 8:00am – 6:00pm
Sat 8:00am – 1:00pm

Reviews of Griffin Buick GMC

Overall Rating:

4.7 (out of 5)

92% recommend this dealer

211 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

1.0 (out of 5)

NEVER NEVER DEAL WITH THIS SHADEY CO

Reviewed by Stephanie from Hickory, NCJune 28, 2022

do not allow them to pull your credit, I had told them okay to buy a certain car brand new, I was approved, they knew I would be out there at a certain time and I even had my insurancewritten up to the vin numbers and they turn around and sell it from under me. DO NOT WORK WITH THEM. I had even got approved at another lender for less interest rate and they said if i want the 500.00 discount I needed to go with their lender.

  • Does not recommend this dealer
  • Shopped for a new car
  • Did not make a purchase

Dealer Response

We are very sorry you didn't get the vehcle you wanted, we can't hold a vehicle endlessly. It is a first come first serve basis. There was every opportunity to come in and purchase, all the steps had been taken. Unfortunately, it was sold before you decided to come in. At this time new vehicles are in high demand. We thank you for the opportunity to earn your business, maybe in the future we can.

Overall Facilities 1

Customer Service 1

Buying Process 1

Quality of Repair 1

Maximum rating = 5

5.0 (out of 5)

New Truck Buying Experience

Reviewed by Jan from Waxhaw, NCMarch 16, 2022

Our buying experience of a new truck at Griffin Motor Company in Monroe, NC in March 2021 was excellent. Salesman Chandler was knowledgeable and professional. All sales and finance staff were friendly and helpful. We recommend them and their products!

  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Dealer Response

Jan, Thank you for your kind words and for taking the time to inform us of your ongoing positive experience. We are sincerely pleased to know that Chandler's efforts have made the difference in your car buying experience. Your testimonial gives us the knowledge that we are making a significant impact and moving forward in a positive light. If you ever have additional questions or need service, we are more than happy to lend a hand. Peter Fridrich- GM pfridrich@griffinbuickgmc.com

Overall Facilities 5

Customer Service 5

Buying Process 5

Quality of Repair 5

Maximum rating = 5

5.0 (out of 5)

I bought my third vehicle from Tyler Saturday.

Reviewed by tgantt42February 15, 2022

I bought my third vehicle from Tyler Saturday. He does an awesome job and takes care of everything. Completely satisfied with my buying experience. I will recommend anyone going to Tyler to purchase a vehicle!

  • Does recommend this dealer
  • Shopped for a used car

Dealer Response

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else I can do to help you. Peter Fridrich- GM pfridrich@griffinbuickgmc.com

Overall Experience 5

Customer Service 5

Quality of Repair N/A

Friendliness 5

Pricing N/A

Maximum rating = 5

About Griffin Buick GMC

Griffin Motor Company was founded in 1946 on the principles of dedication and hard work. At our Griffin Motor Company Buick and GMC truck dealership we believe the customer should be thrilled with their new or used vehicle purchase and continue to be happy with their decision to purchase from us. Contact us or stop by for a test drive in any of the cars trucks crossovers and SUVs offered at Griffin Motor Company in Monroe.

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