2500 W Roosevelt Blvd
Monroe, NC 28110
Sales: 704-266-1221
Used Cars: 704-266-1221
Sales Department
| Sun | Closed |
| Mon | 8:30am – 7:00pm |
| Tue | 8:30am – 7:00pm |
| Wed | 8:30am – 7:00pm |
| Thu | 8:30am – 7:00pm |
| Fri | 8:30am – 7:00pm |
| Sat | 9:00am – 6:00pm |
Service Department
| Sun | Closed |
| Mon | 8:00am – 6:00pm |
| Tue | 8:00am – 6:00pm |
| Wed | 8:00am – 6:00pm |
| Thu | 8:00am – 6:00pm |
| Fri | 8:00am – 6:00pm |
| Sat | 8:00am – 1:00pm |
Overall Rating:
4.1 (out of 5)
90% recommend this dealer
236 total reviews
Showing the most recent reviews from Cars.com and DealerRater.
Got another ENCORE ST.
Got another ENCORE ST. Tyler has been our salesman for quite a few years. He is very knowledgeable and helpful. Have been a customer there since 1995. Thanks again Tyler.
Dealer Response
We appreciate you for letting others know about your experience working with Tyler, Thomas! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Griffin Buick GMC Customer Service Team customerservice@griffinbuickgmc.com
Maximum rating = 5
I found a 2011 Ford Mustang on Cars.
I found a 2011 Ford Mustang on Cars.com that i was very intrested in. I clicked the link and it took me to Griffin Buick. I quickly called and asked bout the car and was transferred to Chandler. After talking through some details we made a 3pm appt for me to come by and test drive and make a trade. I live to 2 1/2 hrs away in Virginia but immediately started my drive down. Due to traffic and road construction I got there at 3:20pm and the mustang was sitting there cleaned up and ready to go. While I was driving down, some of the other sales staff had serious inquiries about the car but Chandler made sure the it was held until I could get there. 3 hrs later the trade and paperwork was done and I was headung back to Virginia in the mustang. Chandler and the other staff were very friendly and made the entire process effortless. I wouldn't hesitate doing business with them again in the future.
Dealer Response
Congratulations on your new vehicle. Thank you for writing such a great review about your experience at our dealership! We appreciate the feedback and are pleased that your experience with Chandler was so positive. We do our best to make sure all of our customers leave with the right vehicle and we're glad that you're enjoying yours. We look forward to seeing you again. Sincerely, Griffin Buick GMC Customer Service Team customerservice@griffinbuickgmc.com
Maximum rating = 5
Service is unprofessional on the weekends, they broke my
Service is unprofessional on the weekends, they broke my glovebox while changing cabin filter and then the supervisor spoke to me as I was stupid.
Maximum rating = 5
Griffin Motor Company was founded in 1946 on the principles of dedication and hard work. At our Griffin Motor Company Buick and GMC truck dealership we believe the customer should be thrilled with their new or used vehicle purchase and continue to be happy with their decision to purchase from us. Contact us or stop by for a test drive in any of the cars trucks crossovers and SUVs offered at Griffin Motor Company in Monroe.
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