250 Ruin Creek Rd
Henderson, NC 27536
Sales: 252-492-6161
Used Cars: 252-492-6161
Sales Department
| Sun | Closed |
| Mon | 9:00am – 6:00pm |
| Tue | 9:00am – 6:00pm |
| Wed | 9:00am – 6:00pm |
| Thu | 9:00am – 6:00pm |
| Fri | 9:00am – 6:00pm |
| Sat | 9:00am – 5:00pm |
Service Department
| Sun | Closed |
| Mon | 7:30am – 5:30pm |
| Tue | 7:30am – 5:30pm |
| Wed | 7:30am – 5:30pm |
| Thu | 7:30am – 5:30pm |
| Fri | 7:30am – 5:30pm |
| Sat | Closed |
See all dealerships near Henderson, NC that carry Chevrolet, GMC, Cadillac, Buick
Showing the most recent reviews from Cars.com and DealerRater.
Terrible experience!
Terrible experience! Typical games and bait and switch. Totally wasted my time. They aren’t trustworthy or reliable. Management doesn’t even care to hear feedback or help. Don’t bother.
Dealer Response
I truly apologize for the experience you had, I will make sure we do what we can to correct this situation. Do you mind telling me a little bit more details about your experience ? Who were you working with exactly?
Maximum rating = 5
Good dealer contact; provided information and additional
Good dealer contact; provided information and additional pics of the SUV that I was interested in. I have not purchased anything yet, but will certainly keep this SUV and dealer in mind.
Dealer Response
Our staff is committed to providing each of our clients with the best automotive experience whether it be regarding sales or service!! Thank you so much for your positive comments and we look forward to seeing you in the future!!!
Maximum rating = 5
My 2023 Chevy Colorado has left me stranded twice due to
My 2023 Chevy Colorado has left me stranded twice due to the software. I entered an appointment 2 weeks in advance to get my oil changed, tires rotated and check the current software version on the truck to see if it was the latest (I told them if it needed to be upgraded I would make another appointment). They did the oil change and the tire rotation but refused to check the version and told me to make another appointment. They had two weeks to reschedule the appointment to get everything done but instead, I have to waste more of my time and drive 52 miles so they can check the software. If it is up to date, it's a wasted trip- they could have checked it when I was there. GM is horrible in letting customers know their software needs to be upgraded, a terrible process of upgrading the software and this dealer isn't sensitive to that. Chevy has it locked in with the software so you can't go to a third party but I can go to a different dealer. The $47,000 truck has 7,500 miles on it. Due to the lack of support from GM and the dealers, I really regret buying it.
Dealer Response
We aim to exceed all our customers expectations, and we are sorry to hear that your visit with us was not a great experience. Please give us a call at 252-915-3403 to discuss this. Thanks so much and we look forward to hearing from you.
Maximum rating = 5
Why Buy From Charles Boyd of Henderson NC?
Providing an uncommonly exceptional experience is our goal. For over 35 years we have been obsessed with providing excellence in customer service to those who trust us with their vehicle needs.
-Transparent Purchase and Ownership Process
-Professional and Certified Staff
-Get a fair price up front without spending hours negotiating for it
-Flexible Finance Options that are presented upfront
-Vehicle Service Agreement Options that fit your car and you driving needs
-Detailed and Thoroughly Inspected Quality Pre-Owned Vehicles
-Chevrolet Cadillac Buick and GMC "Mark of Excellence" Award Winners
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