Hendrick Chevrolet Buick GMC Cadillac Southpoint in Durham including address, phone, dealer reviews, directions, a map, inventory and more

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127 Kentington Dr
Durham, NC 27713

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Hours Toggle

Sales Department

Sun 12:00pm – 6:00pm
Mon 9:00am – 8:00pm
Tue 9:00am – 8:00pm
Wed 9:00am – 8:00pm
Thu 9:00am – 8:00pm
Fri 9:00am – 8:00pm
Sat 9:00am – 8:00pm

Service Department

Sun Closed
Mon 7:00am – 6:00pm
Tue 7:00am – 6:00pm
Wed 7:00am – 6:00pm
Thu 7:00am – 6:00pm
Fri 7:00am – 6:00pm
Sat 8:00am – 4:00pm

Reviews of Hendrick Chevrolet Buick GMC Cadillac Southpoint

Showing the most recent reviews from Cars.com. To see all reviews visit Cars.com.

Overall Rating:

4.3 (out of 5)

187 out of 229 people said they would recommend this dealer

1 (out of 5)

Review of Hendrick Automotive Group

Reviewed by Jr. in Durham, NCJune 08, 2021

After choosing a 2021 truck, I was asked how I would pay/finance the truck purchase. I stated I was going to pay cash for the total cost. I was asked what bank I would use. When I answered I would use the State Employees Credit Union, I was told the dealership did not do business with this credit union. I was shown a list of 3 large commercial banks. I must do my payments through them using their commercial loan product(s). I asked the reason for this demanding request. The answer was this arrangement was necessary for a profit. To my chagrin, I was floored emotionally by this. I had never been asked to take out a loan instead of paying cash for a car/truck. I suggest buyers of products at Hendrick Chevrolet think twice before submitting oneself to this kind of subterfuge.

Customer Service 5

Buying Process 1

Quality of Repair N/A

Overall Facilities N/A

Maximum rating = 5

5 (out of 5)

Tahoe purchase from Hendricks Chevrolet

Reviewed by BobM in Cary, NCMay 27, 2021

My sales rep, Brian Kelly, was knowledgeable, professional and friendly. The entire process of trading in my vehicle and buying a new one was completed in about 2 hours. Very nice dealership layout and the staff throughout were very nice.

Customer Service 5

Buying Process 5

Quality of Repair N/A

Overall Facilities 5

Maximum rating = 5

5 (out of 5)

Service above and beyond!

Reviewed by Budd & Carrie Catlin in Mebane NCApril 14, 2018

As we set out on 4/13/2018 from Mebane to Durham it became apparent our air conditioner was not working. Upon completion of our Doctors Appt. we drove about a mile to your Durham facility where we were greeted by Tim Collins Service Advisor who confirmed there was a problem and told us they would look at it but it could take 2 hours before they could get to it. We said we would wait. He then made arrangements to take us to the mall where we could browse and have lunch. About 2 hours later he phoned to tell us the car was ready and was sending someone to pick us up. He explained they had not been able to find a problem but the A/C was working! There was no charge and he wished us well on our way. We are both in our late 80's and cannot tell you what a wonderful , reassuring and refreshing experience this was for us. While it is unlikely we will be buying a new car soon, we will drive the extra miles from Mebane to Durham for your service. When our son heard this story he said he would shop you first for the Truck he wants and tell his employees this story. You are the epitome of first class service and customer satisfaction Thank You!!!

Customer Service 5

Buying Process N/A

Quality of Repair N/A

Overall Facilities 5

Maximum rating = 5

About Hendrick Chevrolet Buick GMC Cadillac Southpoint

Hendrick GM Southpoint is a full franchise General Motors dealership and the latest addition to the Hendrick Automotive Group. We are the only dealership in the Triangle area with all four franchises - Chevrolet, Buick, GMC, and Cadillac - under one rooftop for your shopping convenience. We strive to provide a truly world class experience with such amenities as an enclosed climate controlled delivery area so you can literally drive your vehicle off of the showroom floor, dual coffee & snack bars, a business center so you can remain productive, and a soundproof play area for the youngest members of your family! Come check us out

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