A member of the Cars.com family
A member of the Cars.com family
289 Concord Pkwy S
Concord, NC 28027
Sales Department
| Sun | Closed |
| Mon | 8:30am – 8:00pm |
| Tue | 8:30am – 8:00pm |
| Wed | 8:30am – 8:00pm |
| Thu | 8:30am – 8:00pm |
| Fri | 8:30am – 8:00pm |
| Sat | 8:30am – 6:00pm |
Service Department
| Sun | Closed |
| Mon | 7:30am – 6:00pm |
| Tue | 7:30am – 6:00pm |
| Wed | 7:30am – 6:00pm |
| Thu | 7:30am – 6:00pm |
| Fri | 7:30am – 6:00pm |
| Sat | 8:30am – 1:00pm |
See all dealerships near Concord, NC that carry Chevrolet, GMC, Buick
Overall Rating:
3.9 (out of 5)
96% recommend this dealer
138 total reviews
Showing the most recent reviews from Cars.com and DealerRater.
Bad service
Had my vehicle for a week I had to call them for status update picked up vehicle 9/16 was back on 9/19 for engine light again plug not all the way in converter from 9/16 repair back on 9/20 @ 8am due to Engine Protection Mode warning and light just about made it there told would call with update it is 9/21 at 2.30 pm and still no call. Dealership recommended service department would not recommend due to service last year and a half
Dealer Response
We’d like to thank you for sharing details of your recent experience at our dealership. Above and beyond customer service is what we strive for daily with our customers. Please contact me at your earliest convenience so I can discuss your experience and learn more. I look forward to hearing from you. Sincerely, Rico Glover, Customer Care Manager, rglover@benmynatt.com
Maximum rating = 5
Ben Mynatt GMC Great Serviy
It is so good to have a service department that is fast, efficient, and the people actually enjoy helping you. Good customer service is rare in my opinion but these folks do it well.
Dealer Response
Gregory, thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and we’re ecstatic to hear that you enjoyed your experience. We appreciate your business and look forward to seeing you again in the future. Have a great day! Sincerely, Rico Glover, Customer Care Manager, rglover@benmynatt.com
Maximum rating = 5
Customer for 4 years
Very poor customer service, hard to contact, no call back.
Dealer Response
Richard, thank you for taking the time to provide us with this feedback. We value hearing from our customers, and the inconvenience that occurred here at Ben Mynatt Buick GMC does not reflect our standards of customer service. If you have any questions or would care to discuss this further, please do not hesitate to contact me at your earliest convenience. Sincerely, Rico Glover, Customer Care Manager, rglover@benmynatt.com
Maximum rating = 5
About Us!
A Concord Dealer Convenient for Charlotte NC
Ben Mynatt Buick GMC has been providing Charlotte Concord and neighboring areas with the finest products and services offered by GM for decades. Buick and GMC customers have chosen our car dealership over the competition because our employees are friendly knowledgeable and great at what they do.
Whether you are in the market to purchase a new Buick or GMC a used/pre-owned vehicle or if you need financing options we'll help you find a car loan that works for you!
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