Ben Mynatt Buick GMC in Concord including address, phone, dealer reviews, directions, a map, inventory and more

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289 Concord Pkwy S
Concord, NC 28027

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Sales Department

Sun Closed
Mon 8:30am – 8:00pm
Tue 8:30am – 8:00pm
Wed 8:30am – 8:00pm
Thu 8:30am – 8:00pm
Fri 8:30am – 8:00pm
Sat 8:30am – 6:00pm

Service Department

Sun Closed
Mon 7:30am – 6:00pm
Tue 7:30am – 6:00pm
Wed 7:30am – 6:00pm
Thu 7:30am – 6:00pm
Fri 7:30am – 6:00pm
Sat 8:30am – 1:00pm

Reviews of Ben Mynatt Buick GMC

Overall Rating:

3.9 (out of 5)

96% recommend this dealer

138 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

2.0 (out of 5)

Bad service

Reviewed by Rene Anthony Mercier from China grove, NCSeptember 25, 2022

Had my vehicle for a week I had to call them for status update picked up vehicle 9/16 was back on 9/19 for engine light again plug not all the way in converter from 9/16 repair back on 9/20 @ 8am due to Engine Protection Mode warning and light just about made it there told would call with update it is 9/21 at 2.30 pm and still no call. Dealership recommended service department would not recommend due to service last year and a half

  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase

Dealer Response

We’d like to thank you for sharing details of your recent experience at our dealership. Above and beyond customer service is what we strive for daily with our customers. Please contact me at your earliest convenience so I can discuss your experience and learn more. I look forward to hearing from you. Sincerely, Rico Glover, Customer Care Manager, rglover@benmynatt.com

Overall Facilities N/A

Customer Service 2

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

5.0 (out of 5)

Ben Mynatt GMC Great Serviy

Reviewed by Gregory Jerome Brooks Jr from Charlotte, NCJuly 28, 2022

It is so good to have a service department that is fast, efficient, and the people actually enjoy helping you. Good customer service is rare in my opinion but these folks do it well.

  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase

Dealer Response

Gregory, thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and we’re ecstatic to hear that you enjoyed your experience. We appreciate your business and look forward to seeing you again in the future. Have a great day! Sincerely, Rico Glover, Customer Care Manager, rglover@benmynatt.com

Overall Facilities N/A

Customer Service 5

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

1.0 (out of 5)

Customer for 4 years

Reviewed by Richard Ira Berman from Concord,NCJuly 22, 2022

Very poor customer service, hard to contact, no call back.

  • Does not recommend this dealer
  • Came in for service or repair
  • Did make a purchase

Dealer Response

Richard, thank you for taking the time to provide us with this feedback. We value hearing from our customers, and the inconvenience that occurred here at Ben Mynatt Buick GMC does not reflect our standards of customer service. If you have any questions or would care to discuss this further, please do not hesitate to contact me at your earliest convenience. Sincerely, Rico Glover, Customer Care Manager, rglover@benmynatt.com

Overall Facilities N/A

Customer Service 1

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

About Ben Mynatt Buick GMC

About Us!
A Concord Dealer Convenient for Charlotte NC
Ben Mynatt Buick GMC has been providing Charlotte Concord and neighboring areas with the finest products and services offered by GM for decades. Buick and GMC customers have chosen our car dealership over the competition because our employees are friendly knowledgeable and great at what they do.

Whether you are in the market to purchase a new Buick or GMC a used/pre-owned vehicle or if you need financing options we'll help you find a car loan that works for you!

Ready to buy? Get a price quote before visiting the dealership.

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