Victory Chevrolet in Charlotte including address, phone, dealer reviews, directions, a map, inventory and more

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717 Rhyne Rd
Charlotte, NC 28214

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Sales: 704-323-5321

Used Cars: 704-307-4458

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 8:00pm
Tue 9:00am – 8:00pm
Wed 9:00am – 8:00pm
Thu 9:00am – 8:00pm
Fri 9:00am – 8:00pm
Sat 9:00am – 7:00pm

Service Department

Sun Closed
Mon 8:00am – 6:00pm
Tue 8:00am – 6:00pm
Wed 8:00am – 6:00pm
Thu 8:00am – 6:00pm
Fri 8:00am – 6:00pm
Sat 8:00am – 4:00pm

Reviews of Victory Chevrolet

Overall Rating:

4.5 (out of 5)

88% recommend this dealer

458 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

1.0 (out of 5)

Bad service bad everyone there

Reviewed by Mari from CharlotteNovember 20, 2021

Worst place to buy a car I bought a 52,00 truck with only 32,00 mills I’ve only had it for at least 2 months and the transmission is going as well as others parts. People there are only worried about saling cars and that’s it they didn’t call me for anything after 3 days waiting on my car not only that my truck is getting fixed and no one has called me it’s about to be a week in the shop. I wouldn’t recommend to anyone.

  • Does not recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Dealer Response

Mari, thank you for bringing this unfortunate experience to our attention. We value our clients and your feedback so we would appreciate the opportunity to discuss your situation to try and regain your confidence back in our dealership.

Overall Facilities 1

Customer Service 1

Buying Process 1

Quality of Repair 1

Maximum rating = 5

3.0 (out of 5)

SERVICE DEPARTMENT IS A JOKE!

Reviewed by Forrest Vanderford from Mt. Holly, N.C.October 26, 2021

My son and I have bought 9 vehicles from this dealership over the past 18 or so years and the sales staff has always been great........Now the reason I am writing, THE SERVICE DEPARTMENT IS A JOKE. We took a vehicle in last Wednesday, 10/29 for a battery, well battery is in however they say they are tracking a short, now it been 6 days and the car still isn't ready and no call from the service dept.

  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase

Dealer Response

Hi, thank you for taking the time to leave us feedback about your experience with us. Please reach out to us at (704) 827-6705 so we may identify ways to improve your experience.

Overall Facilities 3

Customer Service N/A

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

1.0 (out of 5)

I wouldn't buy anything from them

Reviewed by Terry from BelmontAugust 23, 2021

If you buy a car from them you have no cooling off time u can not take it back and they will lie to you about it just to make a sale

  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase

Dealer Response

We have no record of you purchasing a vehicle from our dealership nor do we have anyone calling and contacting anyone regarding your dissatisfaction with our customer service and or facilities??????...Call me to discuss , please 704-790-7800 Neal Weinstein...A simple phone call may clear up everything

Overall Facilities 1

Customer Service 1

Buying Process 1

Quality of Repair 1

Maximum rating = 5

About Victory Chevrolet

MISSION STATEMENT
We are committed to building long term relationships by exceeding our customer's expectations through a friendly team oriented strive for excellence.

CUSTOMER COMMITMENT
Victory Chevrolet is established as one of the foremost Chevrolet Dealers in the Southeast. At Victory we will give you the best value & service possible. Our customer reigns supreme - customers have a name; not a number. The Victory Team from sales to service is dedicated to creating the best car dealership experience from top to bottom.

Please come and find out why everyone is a winner at Victory!

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