Cavallaro-Neubauer Chevrolet Buick in Williamson including address, phone, dealer reviews, directions, a map, inventory and more

A member of the Cars.com family

3740 Route 104
Williamson, NY 14589

Get Directions
Visit Dealer Website

Sales: 315-904-6341

Used Cars: 315-904-6135

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 8:00pm
Tue 9:00am – 8:00pm
Wed 9:00am – 7:00pm
Thu 9:00am – 8:00pm
Fri 9:00am – 6:00pm
Sat 9:00am – 4:00pm

Service Department

Sun Closed
Mon 7:30am – 6:00pm
Tue 7:30am – 6:00pm
Wed 7:30am – 6:00pm
Thu 7:30am – 6:00pm
Fri 7:30am – 5:00pm
Sat 8:00am – 4:00pm

Reviews of Cavallaro-Neubauer Chevrolet Buick

Showing the most recent reviews from Cars.com. To see all reviews visit Cars.com.

Overall Rating:

4.7 (out of 5)

35 out of 38 people said they would recommend this dealer

1 (out of 5)

Worst service ever

Reviewed by Paul Parks in Marion, NYApril 12, 2021

Took my silverado in for front end alignment and tire mount and balance. Took my truck in on a Thursday. Said it would take a day didn't receive trick till 430 pm the following Monday. As for the alignment. It went in pulling right and steering to the right. It drove well for 5 miles then it started pulling to the left and the steering was back drifting right. They told me it was my agressive mud tires and to cross mount. I still had alingment issue. Brought truck to another shop and within 5 mins on the lift I was told that my driver's side control arm bushings were shot. Funny as that at the dealership they did and alingment but missed that? It's lazy work by the tech. When you change tire camber the control arm and bushings are right there. Super lazy work. When I called and informed the manager about the issue all she said was that's wrong the tech didn't do his job right and they will give a free alignment. I have to replace the control arms and spend over 400 plus on labor for something that could have broken and caused even more damage because of their laziness. Horrible buisness, worse coustmer service. If they would have said hey bring it back when you have the parts and we will cover labor, then I would have stood by this dealer. But they couldn't even do that. They want to do a new alingment after they messed the first one up horribly. Find someone else to service your GM product because it seems that Cavallaro just wanted my money and they made sure it was going to come back in for more service. Checking the bushings in a control arm are part of there service inspection checklist and they green checked everything in my steering check on the list they gave me as recipt. They didn't do their job right and lied about it on the checklist report.

Customer Service 1

Buying Process N/A

Quality of Repair 1

Overall Facilities N/A

Maximum rating = 5

5 (out of 5)

Could ask for nothing better

Reviewed by DonH in WebsterJanuary 17, 2021

Best buying experience ever, fair price, knowledgeable, and easy to deal with. This will be the first place I will go when buying my next car!

Customer Service 5

Buying Process 5

Quality of Repair 5

Overall Facilities 5

Maximum rating = 5

5 (out of 5)

Roland

Reviewed by Roland Schinsing in Sodus NYJune 23, 2017

I had my 2007 Pontiac G6-Gt retractable roof repaired and a part replaced. There was a lot of wind noise and the roof leaked when it rained. Nicole assured me that the mechanics still trained on Pontaic's. The mechanic did and excellent job. no more wind noise, water leaks and the roof locks down with out help. Just wanted to thank Nicole and the mechanic for a job well done.

Customer Service 5

Buying Process N/A

Quality of Repair 5

Overall Facilities 5

Maximum rating = 5

About Cavallaro-Neubauer Chevrolet Buick

We are a highly rated New Chevrolet Online Dealer with a Large inventory of New Chevrolet Trucks, HD Trucks, SUV's, Cars and Performance Cars. Pre-Owned All Makes and Models, with a significant Pre-Owned Truck and HD Truck inventory and trades. We Deliver an up front Pricing and Process, as well as an expanding Nationwide Sales and Delivery Operation.

Ready to buy? Get a price quote before visiting the dealership.

  • Get multiple quotes
  • No cost, no-hassle negotiation
Back to Top