Staten Island Buick GMC in Staten Island including address, phone, dealer reviews, directions, a map, inventory and more

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1855 Hylan Boulevard
Staten Island, NY 10305

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Sales: 718-650-2328

Used Cars: 718-650-2413

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 6:00pm
Tue 9:00am – 6:00pm
Wed 9:00am – 6:00pm
Thu 9:00am – 6:00pm
Fri 9:00am – 6:00pm
Sat 7:30am – 4:00pm

Service Department

Sun Closed
Mon 7:30am – 5:00pm
Tue 7:30am – 5:00pm
Wed 7:30am – 5:00pm
Thu 7:30am – 5:00pm
Fri 7:30am – 5:00pm
Sat 7:30am – 3:30pm

Reviews of Staten Island Buick GMC

Overall Rating:

4.8 (out of 5)

96% recommend this dealer

28 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

The work was done in a timely manner even though they...

Reviewed by RobDecember 29, 2021

The work was done in a timely manner even though they were under staffed because of Covid that was appreciated I trust them I’m never disappointed with the work

  • Does recommend this dealer
  • Came in for service or repair

Dealer Response

Hi, Rob! Thank you for the stellar review. We're happy to hear that you left the dealership satisfied with our services. We hope to work with you again soon. Have a great day! Sincerely, Joe Wajda, Executive Manager

Overall Experience 5

Customer Service 5

Quality of Repair N/A

Friendliness 5

Pricing N/A

Maximum rating = 5

1.0 (out of 5)

Sales are very good but Service Department needs...

Reviewed by Johndee043November 30, 2021

Sales are very good but Service Department needs improvement a d the Service Manager is not for the Customer

  • Does not recommend this dealer
  • Came in for service or repair

Dealer Response

Johndee043, We would like to thank you for taking the time to leave valuable feedback, and we apologize for the experience detailed in your review. We are very disappointed to learn that our support team did not handle your case with the care and efficiency that our customers deserve. We understand that you may be frustrated, but if you could please give us the opportunity to correct the issues with our service, we will do our best to make the situation right. Please send us a private message, with your customer information, so we may assist you. Sincerely, Joe Wajda, Executive Manager

Overall Experience 1

Customer Service 1

Quality of Repair N/A

Friendliness 1

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

Very Easy to make Service appointments. Very Friendly...

Reviewed by PeterSilecchioOctober 20, 2021

Very Easy to make Service appointments. Very Friendly Service Group. Robert was Very Helpful and Nice. Great Prices for Service. They did a Great Job Repairing my Buick. Very Good Prices on Repair Work. My Buick was Ready when I was told it would. Very Clean Service waiting room.

  • Does recommend this dealer
  • Shopped for a new car

Dealer Response

Hi, PeterSilecchio! Thank you for the 5-star review. We're happy to hear that you left the dealership satisfied with our services. Have a great day! Sincerely, Joe Wajda, Executive Manager

Overall Experience 5

Customer Service 5

Quality of Repair N/A

Friendliness 5

Pricing N/A

Maximum rating = 5

About Staten Island Buick GMC

From our fierce commitment to providing excellent customer service to our commitment to helping drivers get behind the wheel of a new vehicle, drivers can look to the Staten Island Buick GMC team with confidence. With so many dealerships to choose from, we understand that the options might be a bit overwhelming. Fear not, Staten Island Buick GMC goes above and beyond the average dealership to provide Brooklyn, Bayonne and Woodbridge Township NJ drivers with a modernly efficient, classically enjoyable experience. Whether you're from Staten Island looking to find a new Buick or GMC model, or you're looking to get your vehicle serviced, the Staten Island Buick GMC team can help!

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