Riverhead Buick GMC in Riverhead including address, phone, dealer reviews, directions, a map, inventory and more

A member of the Cars.com family

1423 Old Country Rd
Riverhead, NY 11901

Get Directions
Visit Dealer Website

Sales: 631-830-4201

Used Cars: 631-830-4516

Hours Toggle

Sales Department

Sun 11:00am – 4:00pm
Mon 9:00am – 8:00pm
Tue 9:00am – 8:00pm
Wed 9:00am – 8:00pm
Thu 9:00am – 8:00pm
Fri 9:00am – 6:00pm
Sat 9:00am – 5:00pm

Service Department

Sun Closed
Mon 7:30am – 5:00pm
Tue 7:30am – 5:00pm
Wed 7:30am – 5:00pm
Thu 7:30am – 5:00pm
Fri 7:30am – 5:00pm
Sat 8:00am – 2:00pm

Reviews of Riverhead Buick GMC

Overall Rating:

4.6 (out of 5)

92% recommend this dealer

61 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

1.0 (out of 5)

Try to steal deposit

Reviewed by Greg james from New yorkSeptember 04, 2019

Be careful giving them a deposit. They had the audacity to ask me to leave a deposit on the car when I call to make an appointment to look at it. I told the guy Avenue and looked at the car yet. I went and looked at the car and gave them a deposit after more pressure I told him I would let them know ASAP unless I decide it on another car. Well I went and bought another car and they did not give me my deposit back in three attempts so I handed over to American Express who canceled the payment. If Amex did not step in they probably still would have me five hundred bucks as of today. Very Shifty deposit games be careful. I suggest you don't leave a deposit ever with them. Or certainly use AmEx where they protect their customers from thieves like this.

  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase

Dealer Response

Your feedback has been forwarded on to our team and we are currently looking into this matter.

Overall Facilities N/A

Customer Service 1

Buying Process 1

Quality of Repair 1

Maximum rating = 5

5.0 (out of 5)

A dealership that listens and cares!

Reviewed by JG from Soutahmpton, NYMarch 18, 2019

Terrific car buying experience at Riverhead Buick GMC! Salesman Walter Vail was a dream to deal with. No pushy sales tactics or trying to up sell. He listened to my needs, understood my budget and used his vast sales knowledge and resources to find the right car. Then, General Manager Tom Williams and Bill Neikman in finance worked their magic to get my payments within my comfort zone. Everyone I worked with at the dealership genuinely cared about helping me get back into the drivers seat. They went above and beyond and I couldn’t be more grateful!!! I highly recommend Riverhead Buick GMC and will definitely return when I’m ready for that Acadia!!

  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase

Dealer Response

Your compliments and kind words mean so much to us and our team! We love hearing from satisfied customers, as we work incredibly hard each and every day to ensure that they're given the fantastic customer service we know they deserve. Thank you for your business and for coming into see us. We hope that we can have the opportunity to work with you again soon. Best, Thomas Williams | twilliams@riverheadmotors.com

Overall Facilities N/A

Customer Service 5

Buying Process 5

Quality of Repair 5

Maximum rating = 5

5.0 (out of 5)

Pleasant Experience

Reviewed by Heath1976 from Serauket nyNovember 18, 2018

Bought my 2018 Sierra crew cab here few months ago, was an easy low key experience- same to be said about my first service- least stressfull car purchase etc. I can recall- nice people to deal with

  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Dealer Response

Thank you for the feedback! We are happy to hear about your positive experience at Riverhead Buick GMC, and we are grateful you chose us for your automotive needs. We look forward to working with you again in the future! Best, Thomas Williams | twilliams@riverheadmotors.com

Overall Facilities N/A

Customer Service 5

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

About Riverhead Buick GMC

Riverhead Buick GMC is your hometown Riverhead GM dealership. Our reputation is built on customer trust and our dedication is to make sure your experience with us is not only comfortable but satisfying as well. Located at 1423 Rt 58 our Buick GMC dealership is proud to serve our customers with an extensive new and used Buick and GMC vehicle inventory. With so many new and used car dealers in the area we know that it can be difficult to choose. So why do Buick and GMC drivers choose Riverhead Buick GMC in Long Island? From our friendly staff to our dealership amenities we put the customer first!

Ready to buy? Get a price quote before visiting the dealership.

  • Get multiple quotes
  • No cost, no-hassle negotiation
Back to Top