Bob Johnson Chevrolet Buick in Pulaski including address, phone, dealer reviews, directions, a map, inventory and more

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54 Caprara Drive
Pulaski, NY 13142

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Sales: 855-943-2497

Used Cars: 855-968-1853

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 5:00pm
Tue 9:00am – 5:00pm
Wed 9:00am – 5:00pm
Thu 9:00am – 5:00pm
Fri 9:00am – 5:00pm
Sat 9:00am – 2:00pm

Service Department

Sun Closed
Mon 7:30am – 3:30pm
Tue 7:30am – 3:30pm
Wed 7:30am – 3:30pm
Thu 7:30am – 3:30pm
Fri 7:30am – 3:30pm
Sat 7:30am – 12:00pm

Reviews of Bob Johnson Chevrolet Buick

Overall Rating:

2.7 (out of 5)

33% recommend this dealer

6 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

1.0 (out of 5)

Terrible service. Stay away from this dealership.

Reviewed by Paul Kim from Pulaski, NYMay 13, 2022

I went in for a Diesel Def system issue. I paid 775.10 and within 30 minutes of me driving the DEF system began to present the same issue. I called for assistance and was told that there was nothing they can do to help me and that I should find the closest GM dealer to see if they can resolve the issue. I was left stranded due to the DEF system locking my Chevy Colorado and not allow it to go over 55mph and would only be able to drive 55 miles before the system locks it to 4mph. I live in Long Island and was attempting to drive home. My vehicle is now currently at the Chevy dealership in West Syracuse and they are trying to fix the same issue that I paid Bob Johnsons dealership. I wasted an absurd amount of money on hotels and transportation after your dealership took my 775.10 and did not fix anything. I am contacting the BBB and I already started a customer complaint with headquarters over this issue. This has cost me thousands of dollars due to lost wages, being stuck in Syracuse living out of hotels and for transportation.

  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase

Overall Facilities N/A

Customer Service 1

Buying Process 1

Quality of Repair N/A

Maximum rating = 5

4.0 (out of 5)

Car Repair

Reviewed by Richard Spencer from sandy Creek, NYMarch 31, 2022

Adequate repairs, but duration was a little longer then anticipated. Original estimate was met and was reasonable for the nature of the repair.

  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase

Overall Facilities N/A

Customer Service N/A

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

4.0 (out of 5)

Equinox

Reviewed by Frank Notaro from Manlius, nyFebruary 06, 2022

Was disappointed in my new car experience. Firstly I questioned before purchasing if this specific car had a certain feature which is available I was told it did. Well when I picked up it didn?t. After waiting for the delivery what was I suppose to do other than accept that I wasn?t getting g this feature which I wanted. Then in picking up my new car the second d set of keys were lost. Considering there wasn?t much work required by sales I would have expected more In my days when a company messes up they do something to compensate the client. Guess things have changed

  • Does not recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Overall Facilities N/A

Customer Service 3

Buying Process 4

Quality of Repair N/A

Maximum rating = 5

About Bob Johnson Chevrolet Buick

We are here to exceed your expectations deliver the best service and make car shopping fun again. Watertown and Syracuse Chevy Buick or used car shoppers make the short drive to our dealership in Pulaski to test drive a car truck or SUV today.

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  • No cost, no-hassle negotiation
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