Country Club Motors

I want to start with I rarely write reviews and have never left a negative review. If I could leave negative stars for this place I would. I warn anyone that goes here to think twice and go elsewhere. My truck (2018 Denali hd duramax) went in for some warranty items and was there for over a month, not a big deal things happen. While it was there I had items stolen out of the inside of the truck, so either they didn’t lock it or an employee with access to my keys stole it, again things happen, but for them to not own up to it and replace what was stolen is the reason I will never step foot in this place again. I will also make sure everyone I know stays clear of here. I spoke with the service manager and the state police spoke with the owner and Both replied sorry, our cameras only go back two weeks and we can’t confirm when it went missing. DO NOT SHOP HERE, DO NOT GET SERVICE DONE HERE. It’s a shame to not be able to shop locally but save yourself the headaches and take your business somewhere that appreciates their customers and will own up mistakes when they happen.

I made an appointment a month in advance and took the truck in for an oil leak which was covered under warranty. I left the truck there for three Days which was tough to do with my busy schedule. Towards the end of the third day I called to follow up and they mentioned they need to call to see if it's covered under the extended warranty I had purchased when I bought the truck at Country club. Come to find out the repairs weren't even started. We had to go get the truck back so we can get back to work, and have to wait a few more weeks to get back in to there garage. Absolutely terrible service!!

Right on time, extremely courteous and went out of their way to take us somewhere to eat breakfast, then picked us up when the repair was done - also right on time! Close to the best service and attitude we've seen in years.