Rick Bokman Buick, GMC, Cadillac in Olean including address, phone, dealer reviews, directions, a map, inventory and more

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1019 E State St
Olean, NY 14760

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Sales Department

Sun Closed
Mon 8:30am – 7:00pm
Tue 8:30am – 7:00pm
Wed 8:30am – 6:00pm
Thu 8:30am – 7:00pm
Fri 8:30am – 6:00pm
Sat 8:00am – 4:00pm

Service Department

Sun Closed
Mon 7:00pm – 6:00pm
Tue 7:00pm – 6:00pm
Wed 7:00pm – 6:00pm
Thu 7:00pm – 6:00pm
Fri 7:00pm – 6:00pm
Sat Closed

Reviews of Rick Bokman Buick, GMC, Cadillac

Showing the most recent reviews from Cars.com and DealerRater.

1.0 (out of 5)

First question: What "Markups" are there!

Reviewed by Misterpj from PennsylvaniaMarch 16, 2022

Just purchased a new vehicle from them and upon the signing they hit me with a $2500 add on! First it was called a "Vehicle availability Fee", and then it was an "additional dealer Markup"! This in spite of GM saying demanding extra money on top of the mandatory reservation fee and adding markups to the final price could put the dealers in violation of their agreement. The U.S. government lost $11.2 billion on its bailout of General Motors, according to a 2014 government report, this was "OUR TAX DOLLARS"! Now some of their dealers are apparently returning the favor.

  • Does not recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Overall Facilities N/A

Customer Service N/A

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

5.0 (out of 5)

Rick Bockman

Reviewed by Terri P from Olean ,NYJanuary 14, 2022

My husband and I just bought a new Yukon Denali. They gave us a great deal on trade in. They went over everything with me from top to bottom as I will be the primary driver. Everyone is courteous and friendly from the salesman to the mechanics. Thank you everyone for going above and beyond.

  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Overall Facilities 5

Customer Service 5

Buying Process 5

Quality of Repair 5

Maximum rating = 5

5.0 (out of 5)

Great service

Reviewed by Gary from Cuba, N YApril 08, 2017

Always treated very well, always handle any problems in a timely matter. We call and they get us in immediately!

  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase

Overall Facilities 5

Customer Service 5

Buying Process 5

Quality of Repair 5

Maximum rating = 5

About Rick Bokman Buick, GMC, Cadillac

It is our goal here at our dealership to make sure that all of our customers are Completely Satisfied! Shop our New or Pre-Owned inventory pre-qual for your next vehicle or schedule your next service appointment with our experts technicians. If you feel more comfortable speaking to our team over the phone give us a call at (866)984-0259 or contact us via e-mail.

We invite you to visit us in person and see why your neighbors chose us to be their partner in their vehicle ownership. Is your life too hectic to take the time to visit us? No problem. Email us. Need to make an appointment for service? No problem. Email us.

Ready to buy? Get a price quote before visiting the dealership.

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