Towne Chevrolet Buick in North Collins including address, phone, dealer reviews, directions, a map, inventory and more

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11208 Gowanda State Rd
North Collins, NY 14111

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Sales: 716-703-1185

Used Cars: 716-703-1569

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 7:00pm
Tue 9:00am – 7:00pm
Wed 9:00am – 7:00pm
Thu 9:00am – 7:00pm
Fri 9:00am – 7:00pm
Sat 9:00am – 2:00pm

Service Department

Sun Closed
Mon 8:00am – 8:00pm
Tue 8:00am – 8:00pm
Wed 8:00am – 5:00pm
Thu 8:00am – 5:00pm
Fri 8:00am – 5:00pm
Sat Closed

Reviews of Towne Chevrolet Buick

Overall Rating:

4.7 (out of 5)

100% recommend this dealer

19 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

2.0 (out of 5)

Wouldn?t use service department!!

Reviewed by Robert J Skeels from Gowanda, NYMarch 02, 2022

Customer service is great! Technicians not some much!! Took my truck to have it serviced before long trip. Paid over $100. Said all was good. Which I new was bs because I needed new tires, wipers and they didn?t top any liquids off or even ask if I wanted them to. Got a sheet off paper with all green checks saying everything was good to go. Took it for new tires. Got truck back missing 2 lug nuts and a broken bug deflector! Took it 3 times for check engine light/emissions warning. Couldn?t find the problem till the last time I took it in and charged me $140 a pop. Then when they figures it out they covered it because it was something they did to it!!

  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Dealer Response

We appreciate you taking the time to share your experience with our service department. Here at Towne Chevrolet Buick Cadillac, we like to ensure that each and every vehicle is given the utmost attention to detail. We hope that you'll still consider bringing your vehicle here in the future, and if you have any further concerns, please feel free to reach out to us at any time. Sincerely, The Towne Chevrolet Buick Cadillac Team

Overall Facilities N/A

Customer Service 4

Buying Process 5

Quality of Repair N/A

Maximum rating = 5

5.0 (out of 5)

Surprised I could get a New Truck !

Reviewed by Noelle Schmitt from EdenJune 08, 2021

I came in for normal routine service and Greg showed me a New Silverado that I drove home that same day at the same payment.

  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase

Overall Facilities N/A

Customer Service 5

Buying Process 5

Quality of Repair 5

Maximum rating = 5

5.0 (out of 5)

2020 corvette

Reviewed by Thomas r sinatra from North tonawanda ny14120March 29, 2020

Very professional and knowledgeable Luehr I was talking about understood me and listened great dealership very clean I would definitely buy a car from them there was no pressure I will go back there

  • Does recommend this dealer
  • Shopped for a new car
  • Did not make a purchase

Overall Facilities N/A

Customer Service 5

Buying Process 5

Quality of Repair 5

Maximum rating = 5

About Towne Chevrolet Buick

Towne Automotive is proud to partner with Steve Baldo and his exceptional staff to deliver the unique car buying experience that Steve Baldo customers have grown accustom to for the past twenty five years. Our Towne team is both honored and excited to add the Chevrolet Buick and Cadillac franchises to our offerings. Towne Chevrolet Buick Cadillac. Different name a great partnership and the same great people that have served you for over 25 years.

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