New Rochelle Chevrolet in New Rochelle including address, phone, dealer reviews, directions, a map, inventory and more

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291 Main St
New Rochelle, NY 10801

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Hours Toggle

Sales Department

Sun 12:00pm – 5:00pm
Mon 8:30am – 8:00pm
Tue 8:30am – 8:00pm
Wed 8:30am – 8:00pm
Thu 8:30am – 8:00pm
Fri 8:30am – 6:00pm
Sat 8:30am – 6:00pm

Service Department

Sun Closed
Mon 7:30am – 5:30pm
Tue 7:30am – 5:30pm
Wed 7:30am – 5:30pm
Thu 7:30am – 5:30pm
Fri 7:30am – 5:30pm
Sat 9:00am – 4:00pm

Reviews of New Rochelle Chevrolet

Overall Rating:

4.2 (out of 5)

78% recommend this dealer

104 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

1.0 (out of 5)

Service Department Closed

Reviewed by CJV from Bronx, NYNovember 26, 2021

11/26/2021 Scheduled an appointment which was confirmed by the service department. I drove all the way up to have my car serviced only to find out it was closed. I was not the only unlucky person that they did this too. Customers were inconvenienced and still need to have there cars fixed. Then I received an e-mail stating I missed my appointment. They need to get it together!!!

  • Does not recommend this dealer
  • Came in for service or repair
  • Did make a purchase

Dealer Response

Hi, thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (914) 816-4783 to discuss your concerns, as your satisfaction is of utmost importance to us.

Overall Facilities 4

Customer Service 1

Buying Process 4

Quality of Repair 4

Maximum rating = 5

5.0 (out of 5)

Good service all around

Reviewed by Mike from The BronxAugust 19, 2021

I usually use the express oil change facility which has always been a good experience. This past week I also needed a state inspection as well. Arrived on time for my appointment and my vehicle was promptly taken for service. I waited at the onsite customer lounge. My vehicle was ready in a little over an hour. Everyone was polite and it was a pleasant experience. I have no complaints. I will continue to go here in the future.

  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase

Dealer Response

Hi, our staff is committed to providing each of our clients with the best automotive experience! We sincerely value your business and look forward to your next visit!

Overall Facilities 5

Customer Service 5

Buying Process 5

Quality of Repair 5

Maximum rating = 5

1.0 (out of 5)

Dishonest classic bait and switch

Reviewed by MildredC from New YorkMay 05, 2021

Dishonest! Classic bait and switch. Amber Dodson emailed me saying the car I wanted was in inventory; next day she texts me asking me if I could go and see the car; I confirmed that I was going and gave her the time. After 1 hour and 1/2 to get there, the sales person says "we don't have that car but we have others in the same price range." Disrespectful and dishonest sales policy!

  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase

Dealer Response

Thank you for reaching out to us. We regret to hear about the situation you have described. We would like the opportunity to address your concerns. Please reach out to us directly at (914) 816-4783 when you have a chance. Thank you, and we look forward to hearing from you.

Overall Facilities N/A

Customer Service 1

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

About New Rochelle Chevrolet

Welcome to New Rochelle Chevrolet!
When considering a new or used vehicle we are the dealer for you. If you're looking for a new Chevy Camaro in Eastchester or a new Chevy Corvette in Queens stop by New Rochelle Chevrolet in New Rochelle NY. Searching for a Scarsdale Chevy dealer? View our complete pre-owned inventory at New Rochelle Chevrolet in New Rochelle NY! New Rochelle Chevrolet located in Westchester County serving NYC Chevrolet Queens Chevrolet New Rochelle Chevrolet Eastchester Chevrolet Westchester Chevrolet Scarsdale Chevrolet Yonkers Chevrolet & NYC Chevrolet customers.

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