Mike Smith Buick GMC Inc. in Lockport including address, phone, dealer reviews, directions, a map, inventory and more

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6014 S Transit Rd
Lockport, NY 14094

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Sales: 716-210-7523

Used Cars: 716-210-7457

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 9:00pm
Tue 9:00am – 9:00pm
Wed 9:00am – 6:00pm
Thu 9:00am – 9:00pm
Fri 9:00am – 6:00pm
Sat 9:00am – 5:00pm

Service Department

Sun Closed
Mon 7:00am – 8:00pm
Tue 7:00am – 8:00pm
Wed 7:00am – 4:30pm
Thu 7:00am – 4:30pm
Fri 7:30am – 4:30pm
Sat 8:00am – 4:00pm

Reviews of Mike Smith Buick GMC Inc.

Overall Rating:

4.5 (out of 5)

88% recommend this dealer

91 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

New Vehicle Purchase

Reviewed by JOHN DIPASQUALE from Lockport, NYAugust 18, 2022

Recently started looking to replace my primary vehicle and stopped in to look at the SUV?s on the lot. 2023 GMC Acadia stood out and after the test drive it was one of the easiest big purchase decisions I have made. The Salesman was excellent and I will be returning when it?s time to replace my next vehicle.

  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Dealer Response

John, thank you for taking the time to provide us such great feedback! We are always excited to hear of yet another customer leaving happy in an awesome car! If you have any questions about your new 2023 GMC Acadia you can reach out to any of us and we will help out. Thank you for choosing Mike Smith Buick GMC! Sincerely, The Mike Smith Buick GMC Team

Overall Facilities N/A

Customer Service 5

Buying Process 5

Quality of Repair N/A

Maximum rating = 5

5.0 (out of 5)

Mike Smith GMC

Reviewed by Ronald Abrantes from Newfane, NYJuly 15, 2022

Everyone at the dealership works together as a team to provide excellent service. Highly recommend!

  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Dealer Response

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, The Mike Smith Buick GMC Team

Overall Facilities N/A

Customer Service 5

Buying Process 5

Quality of Repair N/A

Maximum rating = 5

1.0 (out of 5)

Even though I had an appointment, the salesman only spent

Reviewed by JodicohnApril 09, 2022

Even though I had an appointment, the salesman only spent a total of approximately 5 min with me. While I was at the dealership sent me home (because he was working with another customer). The next day called me and had me fill out financing info online then didn’t contact me until 5 days later. Worst experience of my life. Treated me awful. I do not recommend. Every other car purchase I have complete - was done in a few hours. I do not recommend.

  • Does not recommend this dealer
  • Shopped for a used car

Dealer Response

Thank you for sharing your experience with us. We strive to ensure an excellent experience and we want to learn more about what took place. Please contact us at your convenience. Sincerely, The Mike Smith Buick GMC Team

Overall Experience 1

Customer Service 1

Quality of Repair N/A

Friendliness 1

Pricing N/A

Maximum rating = 5

About Mike Smith Buick GMC Inc.

It is our goal here at our dealership to make sure that all of our customers are Completely Satisfied! Shop our New or Pre-Owned inventory pre-qual for your next vehicle or schedule your next service appointment with our experts technicians.

We invite you to visit us in person and see why your neighbors chose us to be their partner in their vehicle ownership. Is your life too hectic to take the time to visit us? No problem. Email us. Need to make an appointment for service? No problem. Email us. Want to personalize your vehicle for accessories? No problem. Email us. We'll work with you -at your convenience- to get what you need whe

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