1665 Ulster Ave
Lake Katrine, NY 12449

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Sales: 845-338-4000

Used Cars: 845-338-4000

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 8:00pm
Tue 9:00am – 8:00pm
Wed 9:00am – 8:00pm
Thu 8:00am – 8:00pm
Fri 8:00am – 6:00pm
Sat 9:00am – 5:00pm

Service Department

Sun Closed
Mon 8:00am – 5:00pm
Tue 8:00am – 8:00pm
Wed 8:00am – 5:00pm
Thu 8:00am – 8:00pm
Fri 8:00am – 5:00pm
Sat 8:00am – 2:00pm

Reviews of Romeo Chevrolet Buick GMC

Overall Rating:

4.3 (out of 5)

79% recommend this dealer

84 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

2.0 (out of 5)

2009 GMC repair

Reviewed by Donald Dermody Jr. from kingston,NYApril 04, 2024

Charged me for a warranted part they put in .I paid over $550.00 and they didn't solve the problem.Now they want me to leave it over night to do a more extensive evaluation .I can't afford that . What another 2500? I have had many problems with Romeo GMC . I was looking for a possible used truck or SUV and never felt so humiliated . The Truck I test drove sounded so loud with a whirling sound . The sales man said it was loud and said it could be the tires ,I asked, can it be fixed ,he said yes then had his used car manager take it out for a test drive . The manager said there was nothing wrong with it . xx . I am so disappointed with Romeo dealership I can't tell you all the problems I had in this one square box . Believe me Thousands of dollars latter .Then they had the nerve to say I should buy a suv with 114000 miles on it from them .Yeah I want their problem . What a joke .The service rep was a Good Guy and was following org practices so I don't blame him if he couldn't control it .Over all I lost lots of money for nothing . Not to include a problem the mechanic should have found right off the bat . That mistake cost me thousands of dollars that should have only cost me 1200 . Very disappointing . I should have faith in your mechanics to know what they are doing . I feel ripped off and humiliated . I could go on .I need a Mechanic and I will find one .A machanic that KNOWS what they are doing . Trust me They will rip you off at Romeo

  • Does not recommend this dealer
  • Shopped for a new car
  • Did not make a purchase

Dealer Response

Thank you for your feedback, we would like to address this concern. Please contact Patty Romeo-VanDyke at 518-741-8790

Overall Facilities N/A

Customer Service N/A

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

5.0 (out of 5)

Devin a great salesman

Reviewed by Alice/Albert Cook from Highland NY. July 14, 2023

R salesperson, Devon Kissoon was v attentive, polite and informative. He listened to and answered ALL r questions with patience. He even took extra time to go over ALL the features and functions making sure we understood the use of each. We were v satisfied with the service and attention we rec’d from Devin. We definitely Will recommend the Romeo dealership to r friends; letting them know they should ask for Devin. Satisfied customers Albert/Alice Cook

  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase

Dealer Response

Hello Alice, we couldn’t be happier that Devon provided you with a great car-buying experience. We hope you are enjoying your new ride! We also appreciate your recommendation. It means so much to us. Please come back to visit anytime! Thank you again for choosing Romeo Chevrolet Buick GMC, LLC and we hope to see you again.

Overall Facilities 5

Customer Service 5

Buying Process 5

Quality of Repair 5

Maximum rating = 5

5.0 (out of 5)

Great experience

Reviewed by Hector Roman from Mahopac, NYDecember 16, 2022

Had the perfect experience and would highly recommend to others.

  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase

Dealer Response

Hi Hector, We appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Overall Facilities N/A

Customer Service 5

Buying Process 5

Quality of Repair N/A

Maximum rating = 5

About Romeo Chevrolet Buick GMC

After over 50 years in the automotive industry, I know that there are many places you can purchase your next vehicle, and I want to personally thank you for considering Romeo Chevrolet. Here are just a few reasons why I believe you will be a completely satisfied, lifelong member of the Romeo Chevrolet Buick GMC family: Great people, highly trained, professional, courteous, and ethical staff. Many of our employees have years of experience, whether it's our sales, service, or parts personnel you will find high quality people eager to satisfy your needs.

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