Romeo Chevrolet Buick GMC in Lake Katrine including address, phone, dealer reviews, directions, a map, inventory and more

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1665 Ulster Ave
Lake Katrine, NY 12449

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Sales: 845-943-2893

Used Cars: 845-943-4721

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 8:00pm
Tue 9:00am – 8:00pm
Wed 9:00am – 8:00pm
Thu 8:00am – 8:00pm
Fri 8:00am – 6:00pm
Sat 9:00am – 5:00pm

Service Department

Sun Closed
Mon 8:00am – 5:00pm
Tue 8:00am – 8:00pm
Wed 8:00am – 5:00pm
Thu 8:00am – 8:00pm
Fri 8:00am – 5:00pm
Sat 8:00am – 2:00pm

Reviews of Romeo Chevrolet Buick GMC

Overall Rating:

4.1 (out of 5)

80% recommend this dealer

79 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

purchase and services

Reviewed by kathleen from New Paltz nyJuly 03, 2022

Purchased a chevy equinox-- the entire experience was great- within a week noticed a issue with my rear rotors-- service dept addressed the issue very polite-- unfortunately the rear rotors still had an issue contacted service dept and they got me in quickly and took care of the problem all at no charge-- everyone was polite this is my third vehicle with romeo and have always been pleased with the service recieved . will continue to be a customer

  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase

Overall Facilities 5

Customer Service 5

Buying Process 5

Quality of Repair 5

Maximum rating = 5

5.0 (out of 5)

one again a great experiance

Reviewed by kathleen from new paltz ny July 03, 2022

Brady was great needed help with reprogramming my vehicle Bady Schoepflin was so polite and helpful took his time with showing me what was happening. Brady took the time to make sure I knew what to do and how to retrieve my password information. once again another great experience at Romeo. This is my third vehicle from them and will continue to be a customer

  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase

Overall Facilities 5

Customer Service 5

Buying Process N/A

Quality of Repair 5

Maximum rating = 5

5.0 (out of 5)

Gold Standard

Reviewed by Lynne from Red Hook, NYMay 27, 2022

We were hesitant when it was time to shop for a new vehicle due to the hard-sell that usually comes with the sales process. Our search began and ended at Romeo Chevrolet in Kingston where we met Elise Benton. She spoke with us on our first visit and showed us the vehicle we decided to purchase. Her expertise and friendliness made the entire process so easy. Elise truly set the gold standard on how we will rate all other sales professionals we encounter in the future. She was friendly, knowledgeable, and spoke with us calmly.....she truly made us feel that she understood us. When we needed time to discuss the options, she gave us plenty of time and never made us feel pushed or rushed to make a decision. Her knowledge and understanding exceeded our expectations. Words don't exist to describe how wonderful she made the entire experience and because of her, we won't hesitate to recommend her or Romeo Chevrolet to everyone we meet. We will consider Romeo Chevrolet and Elise first when the time arises in the future for another vehicle. Thank you Elise!! You are the best!

  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Dealer Response

Hi Lynne, Thank you so much for your thoughtful review! We appreciate your time and the extra effort it takes to provide your feedback. Thanks for your praise and kind comments about Elise! We feel strongly that it is important for our customers to hear firsthand from other customers about their positive experiences. We are striving to ensure that everyone who visits us will recommend us to their friends and family and we are happy to hear that you agree!

Overall Facilities 5

Customer Service 5

Buying Process 5

Quality of Repair 5

Maximum rating = 5

About Romeo Chevrolet Buick GMC

After over 50 years in the automotive industry, I know that there are many places you can purchase your next vehicle, and I want to personally thank you for considering Romeo Chevrolet. Here are just a few reasons why I believe you will be a completely satisfied, lifelong member of the Romeo Chevrolet Buick GMC family: Great people, highly trained, professional, courteous, and ethical staff. Many of our employees have years of experience, whether it's our sales, service, or parts personnel you will find high quality people eager to satisfy your needs.

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