Hartley Buick GMC Truck in Jamestown including address, phone, dealer reviews, directions, a map, inventory and more

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1505 Washington St
Jamestown, NY 14701

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Sales: 716-708-1437

Used Cars: 716-708-1437

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 8:00pm
Tue 9:00am – 8:00pm
Wed 9:00am – 6:00pm
Thu 9:00am – 8:00pm
Fri 9:00am – 6:00pm
Sat 9:00am – 1:00pm

Service Department

Sun Closed
Mon 8:00am – 5:00pm
Tue 8:00am – 5:00pm
Wed 8:00am – 5:00pm
Thu 8:00am – 5:00pm
Fri 8:00am – 5:00pm
Sat 8:00am – 3:00pm

Reviews of Hartley Buick GMC Truck

Overall Rating:

2.4 (out of 5)

50% recommend this dealer

2 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

1.0 (out of 5)

Sold me a car with a broken A/c

Reviewed by Billie Smith from Westfield, NYMay 31, 2018

Hartley sold me a used car for $16,000. A few weeks later when the weather warmed up I found out the A/C didn't work. I took it over to the service department and they charged it up and told me they checked for leaks and found none. It worked one day. I took it back and they said, if it only worked for one day it must have a substantial leak. Funny how they didn't find that a few days ago but they found it this time and told me it would cost me $900 because the lemon law didn't require them to fix the a/c and they said it worked when they sold it to me. It never worked. I called their attention to it immediately and then they lied about checking for leaks they sa they didn't find. And then instead of fixing it free of charge because they sold me this car broken they lied and hid behind the law not requiring them to fix a/c. They are shysters! Don't buy a car used or otherwise from Hartley Jamestown, NY. I am now paying a car payment and have a car with no working a/c. I a extremely dissatisfied.

  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase

Overall Facilities N/A

Customer Service 1

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

3.8 (out of 5)

Hartley Honda Buick GMC

Reviewed by Henry from Jamestown NYJanuary 15, 2012

Nice folks, you get treated with a professional staff, very willing to help you find the car suv or truck you want. However shop around and go there with a best price in mind that you want to pay, sometimes I think there prices are to high. They always have a great selection of new and used!

  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase

Overall Facilities 4

Customer Service 4

Buying Process 4

Quality of Repair 3

Maximum rating = 5

About Hartley Buick GMC Truck

As the premier Jamestown NY Buick GMC dealer Hartley Buick GMC Truck would like to welcome you!

Hartley Buick has an outstanding reputation because we put the customer first. Visit our Buick GMC dealership in Jamestown New York and test-drive the new GMC Terrain Crossover SUV or the Professional Grade Sierra. Hartley Buick GMC Truck is also your Buick dealer in Jamestown come in and see the award-winning 2016 LaCrosse sedan or Enclave crossover. You should know that Hartley Buick GMC Truck has a vehicle to meet your transportation needs.

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