Den Kelly Chevrolet Buick GMC in Hamilton including address, phone, dealer reviews, directions, a map, inventory and more

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2495 Route 12 B
Hamilton, NY 13346

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Sales: 315-825-4356

Used Cars: 315-750-4607

Hours Toggle

Sales Department

Sun Closed
Mon 8:00am – 6:00pm
Tue 8:00am – 6:00pm
Wed 8:00am – 6:00pm
Thu 8:00am – 6:00pm
Fri 8:00am – 6:00pm
Sat 8:00am – 3:00pm

Service Department

Sun Closed
Mon 8:00am – 5:00pm
Tue 8:00am – 5:00pm
Wed 8:00am – 5:00pm
Thu 8:00am – 5:00pm
Fri 8:00am – 5:00pm
Sat Closed

Reviews of Den Kelly Chevrolet Buick GMC

Overall Rating:

5 (out of 5)

100% recommend this dealer

49 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

Honest and Excellent Customer Service

Reviewed by David L. from New York, NYMarch 18, 2019

I brought my Lexus SUV in for service since it was having electrical problems and AAA towed it to Den Kelly for repairs. I must say that the service rep, Will went above and beyond to find the problem. Because it was not a Chevy, he called Lexus service to help understand the problem. After a lot of diagnostic work, They concluded that it was probably the battery and not the car's computer as originally thought. Will even returned my battery to an auto supply store in the area to exchange it (it was still under warranty) at no extra charge! He only charged me for the labor to put the battery. Very honest people who did what was best for the customer. Highly recommended!

  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase

Dealer Response

Thank you for the 5 star review! We appreciate that you chose us to do business with!

Overall Facilities N/A

Customer Service 5

Buying Process N/A

Quality of Repair 5

Maximum rating = 5

5.0 (out of 5)

Honest

Reviewed by Steve from Madison, NYFebruary 11, 2019

I purchased a New 2014 Chevy Silverado through Den Kelly GMC. The buying experience was pleasureable. When returning for service I did not experience any high pressure sales tactics or upselling you see from other dealerships.

  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase

Dealer Response

Thanks for the awesome review Steve! Our goal is to do such a good job that all customers will be able to give the same review you just did!

Overall Facilities N/A

Customer Service 5

Buying Process 5

Quality of Repair 5

Maximum rating = 5

5.0 (out of 5)

Great service

Reviewed by Sheryl from Sherburne, NYDecember 14, 2017

The service department has been fantastic. I bought my car in 2009 and have never had any complaints or concerns. Any correspondence and work performed on my vehicle has been professional and completed in a timely manner.

  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase

Overall Facilities 5

Customer Service 5

Buying Process 5

Quality of Repair 5

Maximum rating = 5

About Den Kelly Chevrolet Buick GMC

Welcome to Den Kelly Chevrolet Buick GMC. We are a small family owned dealership located in Hamilton NY. Not only do we sell and lease new Chevy Buick and GMC's but we specialize in GM factory certified pre-owned and used vehicles. Our goal is to make your buying process easy and transparent the way it should be! If we don't have the exact new or used vehicle you want in stock let us know and we can get it for you at no extra cost! We are experienced in doing out-of-state transactions as well and we take our internet sales seriously. If you are not happy neither are we!

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