North Bay Cadillac Buick GMC in Great Neck including address, phone, dealer reviews, directions, a map, inventory and more

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720 Northern Blvd
Great Neck, NY 11021

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Sales: 516-858-3414

Used Cars: 516-307-0151

Hours Toggle

Sales Department

Sun 12:00pm – 4:00pm
Mon 9:00am – 8:00pm
Tue 9:00am – 8:00pm
Wed 9:00am – 8:00pm
Thu 9:00am – 8:00pm
Fri 9:00am – 6:00pm
Sat 9:00am – 6:00pm

Service Department

Sun Closed
Mon 8:00am – 6:00pm
Tue 8:00am – 6:00pm
Wed 8:00am – 6:00pm
Thu 8:00am – 6:00pm
Fri 8:00am – 6:00pm
Sat Closed

Reviews of North Bay Cadillac Buick GMC

Overall Rating:

4.8 (out of 5)

95% recommend this dealer

698 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

I took my car to get serviced and Jennifer, the assistant...

Reviewed by Jack GoodmanJanuary 04, 2022

I took my car to get serviced and Jennifer, the assistant service manager, took excellent care of me. She provided wonderful service and made sure I was well taken care of. I have been purchasing cars from this dealership for many years now and I am always amazed by the service here. Jennifer is amazing and so are the rest of the employees here. Very satisfied customer

  • Does recommend this dealer
  • Came in for service or repair

Dealer Response

Thank you so much for your feedback as well as your loyalty. We appreciate building long term customer relationships and we truly value your business. Sincerely, John Campanelli | General Sales Manager | North Bay Cadillac Buick GMC

Overall Experience 5

Customer Service 5

Quality of Repair N/A

Friendliness 5

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

I purchaced a cadillac Escalade online from Peter...

Reviewed by Nizar ChehabDecember 10, 2021

I purchaced a cadillac Escalade online from Peter Ardeljan without me personally seeing the car in advance ... He was a true professional , gentelman and accurate with his discerption , he took the time and opened facetime with me to show me the car ... I just got the car delivered to MA today and yes it did beat my expectations .... Thank you peter

  • Does recommend this dealer
  • Shopped for a used car

Dealer Response

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, John Campanelli | General Sales Manager | North Bay Cadillac Buick GMC

Overall Experience 5

Customer Service 5

Quality of Repair N/A

Friendliness 5

Pricing N/A

Maximum rating = 5

1.0 (out of 5)

Poor communication and when I asked for a specific...

Reviewed by joshv503October 12, 2021

Poor communication and when I asked for a specific vehicle, no one answered me back. They were trying to offer me something else. Is like every other unprofessional dealership.

  • Does not recommend this dealer
  • Shopped for a used car

Dealer Response

We strive to provide a positive car buying experience for every person, and it appears that we did not fully achieve that during your visit. Customer service is a top priority for our dealership, and it's important that our guests feel at ease during the entire process. If you are open to giving me a chance to make things right, I invite you to contact me at your earliest convenience. Sincerely, John Campanelli | General Sales Manager | North Bay Cadillac Buick GMC

Overall Experience 1

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

About North Bay Cadillac Buick GMC

Welcome to North Bay Cadillac Buick GMC

We are excited to help you with your vehicle purchase. North Bay has an outstanding reputation of being a leader among tri-state dealerships in sales and service. Our sales professionals are knowledgeable respectful and will always try to give you the best deals. After your purchase our GM Certified technicians are here to give you the best service. Thats why year after year our customers keep coming back and driving more traffic to our store than ever before. We have earned GM's Master Dealer Award for 9 Consecutive Years.

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