Jim Murphy Buick GMC in Depew including address, phone, dealer reviews, directions, a map, inventory and more

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3000 Walden Ave
Depew, NY 14043

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Sales Department

Sun Closed
Mon 9:00am – 9:00pm
Tue 9:00am – 9:00pm
Wed 9:00am – 6:00pm
Thu 9:00am – 9:00pm
Fri 9:00am – 6:00pm
Sat 9:00am – 5:00pm

Service Department

Sun Closed
Mon 7:00am – 5:00pm
Tue 7:00am – 9:00pm
Wed 7:00am – 5:00pm
Thu 7:00am – 9:00pm
Fri 7:00am – 5:00pm
Sat 8:00am – 2:00pm

Reviews of Jim Murphy Buick GMC

Overall Rating:

3.6 (out of 5)

79% recommend this dealer

53 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

Quick service

Reviewed by Stephanie Williams from Buffalo,NYJanuary 19, 2023

In and out quickly. Very professional and polite. Knowledgeable techs and reps.

  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase

Dealer Response

Stephanie, we're glad everything was completed quickly and to your satisfaction! If you have any further questions, please give us a call. We're always happy to help!

Overall Facilities N/A

Customer Service 5

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

1.0 (out of 5)

Bad business

Reviewed by Kg from Lockport January 06, 2023

We ordered a 2023 gmc 2500 Denali with Erin Murphy put a deposit down on the vehicle. We received an email stating that the vehicle would be delivered to dealership on the week of the 12th Dec we got canceled appointments and the run around until first week of January. Went to dealership in person to find out what was going on and we where told that they can't find the truck.

  • Does not recommend this dealer
  • Shopped for a new car
  • Did not make a purchase

Dealer Response

It is disappointing for us to hear that your experience was anything less than great. We would like an opportunity to make this up to you. If you are willing, please reach out to us at (716) 989-5020 so we can work towards a resolution.

Overall Facilities N/A

Customer Service 1

Buying Process 1

Quality of Repair N/A

Maximum rating = 5

5.0 (out of 5)

TRUCK SERVICE, OIL CHANGE / TIRE ROTATION

Reviewed by John Mackowski from CHEEKTOWAGA, NYMay 13, 2022

EXCELLENT VEHICLE SERVICE / EXCELLENT CUSTOMER SERVICE

  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase

Dealer Response

Hi there, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit!

Overall Facilities N/A

Customer Service 5

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

About Jim Murphy Buick GMC

We would like to thank you for considering us for the purchase of your next new or used car truck or SUV. It is our goal to provide you with an excellent purchase and ownership experience. Let us introduce you to our staff show you some of our special vehicle offers and take you through our complete line of new and used cars trucks and SUV's. We can help you find exactly what you are looking for. We know your time is valuable. We are sure you will find our site a fast and convenient way to research and find a vehicle that's right for you. If we can be of any assistance while visiting us online send us an email & we will promptly reply.

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