GMC and Buick
New Car Dealership in Buffalo, NY
Overall Rating
4.6/5
Read dealer reviews
Located in Williamsville, NY, and serving Buffalo and all of Western New York GMC Buick needs since 1973, the Cappellino Family is excited to serve you. Whatever your budget. Whatever your lifestyle. Whatever your ride. We can work it out!
Serving as your Niagara Falls, and Amherst Buick GMC dealer in Buffalo, New York
Thank you for visiting Cappellino Buick GMC. We are the premier Buffalo, WNY, Amherst, and Niagara Falls Buick and GMC car, truck, crossover, and SUV dealership. We offer a large selection of new and used Buick and GMC cars, trucks, and SUVs. If you are looking for safety, luxury, and performance in a sporty new car.
Cappellino Buick GMC also has a service department if you need ongoing support with your new GMC or Buick, Cappellino Buick GMC has GMC-trained mechanics and uses the highest quality parts. If you are in Buffalo, Cappellino Buick GMC should be your dealership!
Cappellino Buick GMC Reviews
Overall Rating
4.6/5
149 out of 163 people recommended this dealer
Overall Facilities:
3.8/5
hxhorn16@hotmail.com
Reviewed by Howard Horner
in Buffalo ,NY
November 20, 2020
Sales person was very polite and knowledgeable. Found the car I was looking for and left satisfied
Purchased a nightmare
Reviewed by Fladings
in Orchard Park, NY
July 17, 2020
We purchased a 2017 Buick Enclave in March 2020. During the test drive, we noticed battery problems, a shimmy in the steering and a piece missing on the rear wiper. Our salesman, Tim assured us Cappellino does a multipoint inspection and will repair anything wrong before delivery. He also stated shimmy was probably tires needing air. Due to covid the car sat in our driveway for a good part of 2 months. Our first opportunity to use the car came memorial day weekend. We drove the car to letchworth and basically had a really bad day. First, the battery was dead, starting off our day with a jump. The cd player was stuck on ejecting even without a cd. Then the steering wheel had a bad shimmy the entire trip, almost like a flat tire, even after checking the air in all 4 tires. Also, our first near 90 degree day, we had NO air conditioning. We called our salesman and got an appointment with a 10 day wait for a loaner car. The drop off went very smoothly but our first phone call from service was a nightmare, Service stated they “could not duplicate” our steering concern but recommended 4 new tires and alignment, also rotors and brake pads, totally well over 1,000.00. When I voiced concern over having to pay out on such a recent purchase, the tires were rotated , sending shimmy to the back of the car instead. Also they could not find air conditioning issue, added dye to the system, recommended I return for recheck, (recheck wasn’t done at next service appt for broken radio.) To date we have no air conditioning and no satisfaction in regards to needing tires and brakes. An email from the used car sales manager, Clayton F. stated he had no indication of our concerns. (Even with 1,000 dollars of recommendations right on our service record.). We chose Cappellino because of the service reviews, but Certainly do not recommend them.
Bought a new GMC Denali
Reviewed by kek213
in Grand Island, NY
September 12, 2017
My salesman Sal Moreno did an excellent job taking care of me!
He was helpful and did not pressure me in any way.
Showed me lots of vehicles and cared that I bought a vehicle that I wanted.
