Simmons Rockwell Chevrolet Buick GMC in Bath including address, phone, dealer reviews, directions, a map, inventory and more

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7327 Old Hammondsport Rd
Bath, NY 14810

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Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 5:00pm
Tue 9:00am – 5:00pm
Wed 9:00am – 5:00pm
Thu 9:00am – 5:00pm
Fri 9:00am – 5:00pm
Sat Closed

Service Department

Sun Closed
Mon 9:00am – 5:00pm
Tue 9:00am – 5:00pm
Wed 9:00am – 5:00pm
Thu 9:00am – 5:00pm
Fri 9:00am – 5:00pm
Sat Closed

Reviews of Simmons Rockwell Chevrolet Buick GMC

Overall Rating:

4.6 (out of 5)

90% recommend this dealer

30 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

1.3 (out of 5)

Horrible customer service

Reviewed by Jess from Smethport paMay 12, 2021

Horrible customer service. Will not return calls . Nothing but lies . Would not go back to but a vechicle. Buyers beware they didn't even do paper work right because they are pushing you out the door.

  • Does not recommend this dealer
  • Shopped for a new car
  • Did not make a purchase

Dealer Response

Hello, we regret to hear that your experience with us was not a more positive one. Our manager would really like to speak with you more regarding this matter. Please reach out to us at (607) 776-7600. We look forward to hearing from you.

Overall Facilities N/A

Customer Service 1

Buying Process 1

Quality of Repair 1

Maximum rating = 5

3.3 (out of 5)

Just so disappointed!

Reviewed by Dru neveragain from Bath NYApril 15, 2021

Bought a used 2017 Chevy Trax never got a carfax on it, was never told that it was hit by a deer twice! Now I bought the carfax myself and it was on there never buy a car here ever again! Bunch of SHISTERS..

  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase

Dealer Response

Hi there, we regret to hear that you are displeased with your recent experience with us. Please reach out to us at (607) 776-7600 when you can so we can address this situation directly. Thank you and have a great day.

Overall Facilities N/A

Customer Service 4

Buying Process 3

Quality of Repair 3

Maximum rating = 5

5.0 (out of 5)

Service review

Reviewed by Jason D Lounsbury from TIOGA, PADecember 30, 2020

I have had my truck in on a couple occasions for warranty repairs. This last time it was out of warranty. I dropped it off and they got right on it and were very thorough and did a great job. This truck is one of 4 vehicles that I have purchased from Simmons dealers. It has always been a good experience.

  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase

Dealer Response

Hi there, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Overall Facilities N/A

Customer Service 5

Buying Process N/A

Quality of Repair 5

Maximum rating = 5

About Simmons Rockwell Chevrolet Buick GMC

At Simmons-Rockwell we are fully committed to offering our customers nothing less than a positive and successful experience. We take pride in our attentive and respectful customer service as well as our transparent dealership environment. We want our guests to feel totally relaxed when they choose us and it's why we work harder than any competing dealer to give our customers the best experience possible.

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