A member of the Cars.com family
A member of the Cars.com family
7327 Old Hammondsport Rd
Bath, NY 14810
Sales Department
| Sun | Closed |
| Mon | 9:00am – 5:00pm |
| Tue | 9:00am – 5:00pm |
| Wed | 9:00am – 5:00pm |
| Thu | 9:00am – 5:00pm |
| Fri | 9:00am – 5:00pm |
| Sat | Closed |
Service Department
| Sun | Closed |
| Mon | 9:00am – 5:00pm |
| Tue | 9:00am – 5:00pm |
| Wed | 9:00am – 5:00pm |
| Thu | 9:00am – 5:00pm |
| Fri | 9:00am – 5:00pm |
| Sat | Closed |
See all dealerships near Bath, NY that carry Chevrolet, GMC, Buick
Overall Rating:
3.7 (out of 5)
88% recommend this dealer
34 total reviews
Showing the most recent reviews from Cars.com and DealerRater.
Excellent experience
below: Purchased a 2020 Elantra. I live in Germany and my son went to Simmons and Rockwell in Bath to look at a car for me. He got excellent service all the way around. The contract I signed digitally. The manager did great work and so did the staff. Thank you. A+++++++
Dealer Response
Hi Sabine, We appreciate your positive review about your recent experience with us! We are always more than happy to assist you if anything else comes up. Take care!
Maximum rating = 5
service call
I had to make four trips to Simmons-Rockwell to get a problem fixed and it is an 80 mile round trip. Did not appreciate the numerous trips besides all the waiting time to tell me they couldn't get or have the parts in a timely manner. Very poor service!
Dealer Response
Hi, we regret to hear that you had this experience with us. We would like the opportunity to address your concerns. Please reach out to us directly at (607) 776-7600 when you have a chance. Thank you, and we look forward to hearing from you.
Maximum rating = 5
Great Service!
Excellent Service! Comfortable Waiting Area! Professional, Friendly Staff! Solved the problem! Explained everything to my satisfaction! Highly Recommend!
Dealer Response
Hi Nancy, we are very happy to have provided you with such a positive experience! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!
Maximum rating = 5
At Simmons-Rockwell we are fully committed to offering our customers nothing less than a positive and successful experience. We take pride in our attentive and respectful customer service as well as our transparent dealership environment. We want our guests to feel totally relaxed when they choose us and it's why we work harder than any competing dealer to give our customers the best experience possible.
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