Simmons Rockwell Chevrolet Buick GMC in Bath including address, phone, dealer reviews, directions, a map, inventory and more

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7327 Old Hammondsport Rd
Bath, NY 14810

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Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 5:00pm
Tue 9:00am – 5:00pm
Wed 9:00am – 5:00pm
Thu 9:00am – 5:00pm
Fri 9:00am – 5:00pm
Sat Closed

Service Department

Sun Closed
Mon 9:00am – 5:00pm
Tue 9:00am – 5:00pm
Wed 9:00am – 5:00pm
Thu 9:00am – 5:00pm
Fri 9:00am – 5:00pm
Sat Closed

Reviews of Simmons Rockwell Chevrolet Buick GMC

Overall Rating:

3.7 (out of 5)

88% recommend this dealer

34 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

Excellent experience

Reviewed by Sabine from Bath NY October 08, 2022

below: Purchased a 2020 Elantra. I live in Germany and my son went to Simmons and Rockwell in Bath to look at a car for me. He got excellent service all the way around. The contract I signed digitally. The manager did great work and so did the staff. Thank you. A+++++++

  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase

Dealer Response

Hi Sabine, We appreciate your positive review about your recent experience with us! We are always more than happy to assist you if anything else comes up. Take care!

Overall Facilities 5

Customer Service 5

Buying Process 5

Quality of Repair 5

Maximum rating = 5

1.0 (out of 5)

service call

Reviewed by irritated from hometown, nyAugust 30, 2022

I had to make four trips to Simmons-Rockwell to get a problem fixed and it is an 80 mile round trip. Did not appreciate the numerous trips besides all the waiting time to tell me they couldn't get or have the parts in a timely manner. Very poor service!

  • Does not recommend this dealer
  • Came in for service or repair
  • Did make a purchase

Dealer Response

Hi, we regret to hear that you had this experience with us. We would like the opportunity to address your concerns. Please reach out to us directly at (607) 776-7600 when you have a chance. Thank you, and we look forward to hearing from you.

Overall Facilities N/A

Customer Service 1

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

5.0 (out of 5)

Great Service!

Reviewed by Nancy Carol Folts from Bath, NYJune 09, 2022

Excellent Service! Comfortable Waiting Area! Professional, Friendly Staff! Solved the problem! Explained everything to my satisfaction! Highly Recommend!

  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase

Dealer Response

Hi Nancy, we are very happy to have provided you with such a positive experience! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

Overall Facilities N/A

Customer Service 5

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

About Simmons Rockwell Chevrolet Buick GMC

At Simmons-Rockwell we are fully committed to offering our customers nothing less than a positive and successful experience. We take pride in our attentive and respectful customer service as well as our transparent dealership environment. We want our guests to feel totally relaxed when they choose us and it's why we work harder than any competing dealer to give our customers the best experience possible.

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