Mangino Buick GMC in Ballston Spa including address, phone, dealer reviews, directions, a map, inventory and more

A member of the Cars.com family

1484 Saratoga Road
Ballston Spa, NY 12020

Get Directions
Hours Toggle

Service Department

Sun Closed
Mon 8:00am – 6:00pm
Tue 8:00am – 6:00pm
Wed 8:00am – 6:00pm
Thu 8:00am – 6:00pm
Fri 8:00am – 5:30pm
Sat 8:00am – 12:00pm

Reviews of Mangino Buick GMC

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

Buick Inspection

Reviewed by Lucille Millarson from Ballston Spa, NYNovember 29, 2022

Fabulous detailed video, professional, courteous, family atmosphere, honest.

  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase

Dealer Response

Thank you for the amazing five-star rating! I’m glad everything went well during your recent experience with us and please don’t hesitate to reach out should you have any questions or concerns. Until next time, take care! Best, Scott Batchelor & The Mangino Buick GMC Team 518-414-2923 sbatchelor@mangino.com

Overall Facilities N/A

Customer Service 5

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

1.0 (out of 5)

Poor Customer Service

Reviewed by Tom Stark from East Greenbush, NYSeptember 05, 2022

I Recently purchased a 2017 GMC Sierra Denali from Mangino GMC. Initially I thought this was a great place to buy a vehicle and being a franchise dealership I thought I would get great service. I was wrong. My sales person was Al when I started negotiating price he brought in the sales manager Larry who ultimately closed the deal but after the deal was done and I had taken delivery was not helpful at all with any issues I brought or his attention and basically acted like I was a bother to him. The steering wheel and console cover were worn so I had him order new ones for me to install on my own. He ordered the wrong ones. I purchased the truck on 7/11 and on 7/27 the loan was still not paid off on my trade and the bank took another payment from my account(I was told one of the girls in the office was on vacation). The air filter was literally rusty (A NYS Inspection item) and the transmission bangs in and out of gear it is now 9/6/22 and they still will not schedule an appointment to have these issues rectified. Every time I call to contact the sales manager Larry we talk on the phone he acts like he will take care of it and I get no call back in return. Very poor customer service and follow up after the sale. I would not purchase another vehicle from Mangino GMC. From the outside looking in it’s like the inmates are running the asylum and nobody is managing these people. Very disappointing. I’ll be contacting GM customer care to voice my concerns.

  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase

Dealer Response

We acknowledge your review and are currently looking into the events you’ve detailed.

Overall Facilities 1

Customer Service 1

Buying Process 2

Quality of Repair 1

Maximum rating = 5

1.0 (out of 5)

Horrible dealership

Reviewed by Dissatisfied customer from Corinth NYJune 22, 2022

I do not recommend this dealership what so ever!! I bought a 2017 Mitsubishi Outlander Sport NOT even a year ago there and the day I brought it home it sounded like the entire underneath of the car was going to fall off!! I brought it back 3 times they said it was the “heat shield” and supposedly fixed it!! If they fixed it why is it still doing it!! Their reply to me after the 3rd time bringing it back was “don’t drive that way home” (I have to drive up Wilton mountain) to get home which is a steep mountain. Regardless why should I have to take a “different” way home because your mechanics can’t fix my car the right way!! The car only has 54,000 miles on it and just last Friday my transmission light came on!! Horrible dealership I will never recommend anyone to go there nor will I EVER be back!!!

  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase

Dealer Response

We appreciate learning about your recent service with us. We strive for a positive experience, and it appears you did not receive that from us. I would appreciate the opportunity to discuss your time spent with us. Please contact me at your earliest convenience so we can work together at resolving this. Best, Scott Batchelor & The Mangino Buick GMC Team 518-414-2923 sbatchelor@mangino.com

Overall Facilities N/A

Customer Service N/A

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

About Mangino Buick GMC

With reputation being the key foundation to sales and service at Mangino Buick and Mangino Chevrolet "Sales and service the Mangino Family way" is the basis for every car or truck that leaves our dealership. Reputation is what sets us apart as a family-run business. Whether it's a New Buick or Chevrolet Previously Owned vehicle or a vehicle in for service; the Mangino name goes with every vehicle.
Let us introduce you to our staff show you some of our special vehicle offers and take you through our complete line of new and pre-owned inventory. We can help you find exactly what you are looking for.

Ready to buy? Get a price quote before visiting the dealership.

  • Get multiple quotes
  • No cost, no-hassle negotiation
Back to Top