Goldstein Buick GMC in Albany including address, phone, dealer reviews, directions, a map, inventory and more

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1671 Central Avenue
Albany, NY 12212

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Reviews of Goldstein Buick GMC

Overall Rating:

4.8 (out of 5)

95% recommend this dealer

162 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

Gmc at4

Reviewed by Ryan Dooley from Troy,NyJune 02, 2022

I had a great experience here Zach was extremely helpful along with Noah

  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Dealer Response

Hi Ryan, we're so glad you enjoyed working with Zach and Noah! We will be sure to share your kind words with them! Please let us know if we can ever help you in the future. Regards, Goldstein Buick GMC

Overall Facilities N/A

Customer Service 5

Buying Process 5

Quality of Repair N/A

Maximum rating = 5

5.0 (out of 5)

Love my Acadia

Reviewed by Anna Nadeau from Wynantskill nyMarch 15, 2019

Bought a brand new Acadia almost 2 years ago and I LOVE IT !! My sales experience was great. All my service appointments were great. Would definitely buy from this dealer again.

  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase

Overall Facilities N/A

Customer Service 5

Buying Process 5

Quality of Repair 5

Maximum rating = 5

1.0 (out of 5)

STAY AWAY

Reviewed by Scott from providence RIDecember 19, 2018

Purchased a used Certified GMC Sierra 1500 in November. I told salesman SEVERAL times prior to picking up the truck and while at dealership to put the truck in my business name. Salesman stated it had to be in my name and that was a DMV issue and could be dealt with when registering it. Come to find out the salesman lied because I was unable to register the truck in my business name without paying sales tax twice. The dealership was also unwilling to send me a new bill of sale in my business name. An instant transmission problem arose while driving the truck home. The factory heated steering wheel did not work and the factory roof mounted GPS antenna is leaking water inside the cabin along the A pillar every time it rains. The truck was obviously not checked over and just checked off as certified. When I contacted the dealership to notify them of the problems Brandon stated "I handle internet requests and the beginning of the process. As this is a service issue and not something I have jurisdiction over, I will have them reach out to you." I never did hear back from Brandon or the service department. I was also told by the salesman that the truck was never used for towing only a few times a year to tow a boat. That is funny because the dealership did a "decent" job of covering up the 5th wheel hitch hole in the bed. I highly recommend anyone that visits this dealership NOT to purchase a vehicle from them. They do not care about the customer only making money.

  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase

Overall Facilities N/A

Customer Service 1

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

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