GMC and Buick
New Car Dealership in Albany, NY
Overall Rating
4.8/5
Read dealer reviews
Goldstein Buick GMC is the go-to dealer for anyone who wants a new GMC or Buick in Albany, NY. Goldstein Buick GMC has a great selection of Acadia, Sierra 1500, Enclave and Envision models as well as competitive pricing.
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Goldstein Buick GMC Reviews
Overall Rating
4.8/5
155 out of 164 people recommended this dealer
Love my Acadia
Reviewed by Anna Nadeau
in Wynantskill ny
March 15, 2019
Bought a brand new Acadia almost 2 years ago and I LOVE IT !! My sales experience was great. All my service appointments were great. Would definitely buy from this dealer again.
STAY AWAY
Reviewed by Scott
in providence RI
December 19, 2018
Purchased a used Certified GMC Sierra 1500 in November. I told salesman SEVERAL times prior to picking up the truck and while at dealership to put the truck in my business name. Salesman stated it had to be in my name and that was a DMV issue and could be dealt with when registering it. Come to find out the salesman lied because I was unable to register the truck in my business name without paying sales tax twice. The dealership was also unwilling to send me a new bill of sale in my business name. An instant transmission problem arose while driving the truck home. The factory heated steering wheel did not work and the factory roof mounted GPS antenna is leaking water inside the cabin along the A pillar every time it rains. The truck was obviously not checked over and just checked off as certified. When I contacted the dealership to notify them of the problems Brandon stated "I handle internet requests and the beginning of the process. As this is a service issue and not something I have jurisdiction over, I will have them reach out to you." I never did hear back from Brandon or the service department. I was also told by the salesman that the truck was never used for towing only a few times a year to tow a boat. That is funny because the dealership did a "decent" job of covering up the 5th wheel hitch hole in the bed. I highly recommend anyone that visits this dealership NOT to purchase a vehicle from them. They do not care about the customer only making money.
Awful treatment
Reviewed by Esther Suarez
in Catskill NY
June 22, 2018
Was called in 6 months early to see about getting into a new car.. did just that walked out that day with new car under the agreement that they would pay the remaining 6 payments and the excess mileage would be rolled into my new payments ( I am paying 100 more) received a bill 9 months later for $3k. I know I don't owe this bill and was ignored over and over again from the sales manager to the general manager... They agreed to pay half of the new invoice .. but I had to pay $618 out of my pocket that I know I don't owe their reputation is worth that I guess.. This is the worst experience I Have ever had and the by far the worst I have been treated by any business in my life.. I was not a valued customer at all.. and they made me feel it... could have cared less..
Esther Suarez
