Arena Buick-Gmc in Hammonton including address, phone, dealer reviews, directions, a map, inventory and more

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227 S White Horse Pike
Hammonton, NJ 08037

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Reviews of Arena Buick-Gmc

Overall Rating:

3.8 (out of 5)

67% recommend this dealer

3 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

Good honest people working here!

Reviewed by Lori from Philadelphia PASeptember 22, 2021

An Excellent experience at this dealership. Good honest people working here. What a Pleasant transaction and would recommend this dealership. We came from out of state and they didn’t waste our time.

  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Overall Facilities 5

Customer Service 5

Buying Process 5

Quality of Repair 5

Maximum rating = 5

5.0 (out of 5)

Oil Change

Reviewed by Carl J Metroka from Hammonton, NJFebruary 11, 2021

Great service, employees were courteous, clean and professional.

  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase

Overall Facilities N/A

Customer Service 5

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

1.4 (out of 5)

Don't buy any thing from this place. Very poor

Reviewed by John from Pine hill njJuly 09, 2014

Place is bad they worked on my brand new 2014 gmc had a really bad front end noise never fix it after it was in the shop to get fix they said it had body mechanic problems I never head body mechanic problems ever. They said it was a suspension problem so called they fixed it picked the car up next day the noise is 10x worse now told them about it they said keep bringing it in told them that's not happen they won't give me my money back they try to tell me they can't work on the truck for weeks after 30days you can't bring the truck back to get all your money back had to call gm 1800 number to tell them the problem they said they need to look at it or I can get all my money back Don't ever buy a car from this place.

  • Does not recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Dealer Response

This was a GMC Terrain that had the problem. It turned out to be a recall and we fixed the problem. John is the boyfriend, we fixed her problem and the Terrain is now fine. She is still driving it today. The first time the Terrain came in we called GM about the noise and they said they did not have a fix for the problem yet. They stated it was okay to drive and a week later they called an advised us on how to repair the Terrain. We did and it is fine.

Overall Facilities 1

Customer Service 1

Buying Process 3

Quality of Repair 1

Maximum rating = 5

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