Chevrolet and Buick
New Car Dealership in Englewood, NJ
Overall Rating
1/5
Read dealer reviews
As a Family-Owned and Operated Dealership rich in history and tradition, Quality Chevrolet Buick GMC of Englewood is destined to become one of the leading GM Dealers in the Tri-State Area. With decades of experience serving the needs of automotive customers, this second generation dealership has learned a thing or two about what makes customers happy and what makes for an enjoyable buying experience.
If you're looking for service for your new Chevrolet or Buick, Quality Chevrolet Buick GMC's trained mechanics can help keep your new car running like new. So give them a call!
Quality Chevrolet Buick GMC Reviews
Overall Rating
1/5
0 out of 2 people recommended this dealer
Horrible Sales Staff
Reviewed by HillaryK
in Ny
October 04, 2020
Awful dealership, awful experience, awful sales staff. I live a distance away so I made a firm sales appt to ensure that I wouldn’t be making the trip in vain. When I arrived I was told that everyone was busy and no one would be available to help me for a good while, so I left. A sales manager (Rocco) came after me, located the car I was looking for at another dealership and gave me a quote. I was happily impressed and said that I’d call him back the next day to firm up the deal, which I did.
In fact, I called a number of times, leaving messages and speaking with the front desk, always being told that I’d get a call back which never happened. I emailed, texted and called a few times the following day as well in the hopes of purchasing the car and a different sales person (Tony) texted me saying that they were very busy but that they’d get back in touch once the car was in their possession.
It was becoming obvious that this deal wasn’t going to happen but I persisted in trying to get in touch with a sales person to close the deal on this car. I never did heard back from Rocco, Tony or ToniAnn, the front desk person who was in the very uncomfortable position (I assume) of always very politely telling me that she’d call me back in 10 minutes but never, ever did, even when I asked for them to just be honest and tell me the truth as to what was going on so that I could just move on if I had to. No one ever gave me the simple courtesy of a simple text saying that it wasn’t going to happen. Unreal.
I did purchase a different car from another dealership but due to the irresponsible, unresponsive and disrespectful behavior of the sales staff at Quality Buick GMC I lost 3 days of valuable time which cost me a good sum of money! Unbeknownst to me my month end pull back lease incentive expired and was no longer being offered by GM - I couldn’t believe it!
Goodbye to Englewood Buick to where I will never return when my new lease is up and I strongly advise you to stay away too.
Retail customer
Reviewed by Michael D
in Fords NJ
December 16, 2019
Took 2014 corvette for test drive. Worst driving experience I ever had with most expensive car I ever drove! Car has transmission , and other issues. Dealer tried to squeeze me with high price with false promise of repairing car. Tried to get a deposit from me. Wanted over 40000 for this xxx! Car had only 11000 mls GM quality on the ‘14-17 corvette is very poor. Buyer beware!
