Modern Auto Company in Washington including address, phone, dealer reviews, directions, a map, inventory and more

A member of the Cars.com family

6224 MO-100
Washington, MO 63090

Get Directions
Hours Toggle

Sales Department

Sun Closed
Mon 8:00am – 6:00pm
Tue 8:00am – 6:00pm
Wed 8:00am – 6:00pm
Thu 8:00am – 6:00pm
Fri 8:00am – 6:00pm
Sat 8:00am – 4:00pm

Service Department

Sun Closed
Mon 7:00am – 6:00pm
Tue 7:00am – 6:00pm
Wed 7:00am – 6:00pm
Thu 7:00am – 6:00pm
Fri 7:00am – 6:00pm
Sat 8:00am – 4:00pm

Reviews of Modern Auto Company

Overall Rating:

4.9 (out of 5)

99% recommend this dealer

72 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

1.0 (out of 5)

Beware!

Reviewed by The Stockton Family from Gerald, MOMarch 04, 2022

We purchased our first vehicle from Modern Auto 20 years ago, and have purchased 3 more from them through the years. We have trusted them with all of our service and body shop needs as well. Due to vehicle shortages, we purchased our most recent Chevy vehicle from another dealership, but still used Modern Auto for service pertaining to that vehicle. When after only 18,000 initial miles on the new vehicle the tires were bald, we were told they used the warranty to have them replaced. In October, my husband hit a large buck with our Trax, and the front of our car was destroyed. We trusted the body shop work to Modern Auto. Intitial estimates suggested $3000+ worth of damage, but later estimates added an additional $4000+. After two weeks we picked up the vehicle with the assurance that it was fixed. That was not the case. After the significant accident no alignment had been completed, and now 4.5 months later we have bands showing on the insides of all four tires. I contacted Modern Auto about the tires and have been given the run around, with the blame being put on everyone except Modern Auto. They even suggested we were to blame for not telling them to do the alignment after the accident. As neither my husband or I are mechanics or body work experts, we deferred to their wisdom in how the repair should be managed. Our trust was misplaced. We were even told that if Modern Auto replaced all the tires that went bad, they "would never make any money". We don't want anyone else to put their family's safety at risk, please use caution when trusting your vehicle's care to Modern Auto.

  • Does not recommend this dealer
  • Came in for service or repair
  • Did make a purchase

Overall Facilities 3

Customer Service 1

Buying Process 3

Quality of Repair 1

Maximum rating = 5

5.0 (out of 5)

Great Service

Reviewed by RACHELLE ELBERT from Washington, MOApril 01, 2021

Purchase was very smooth and easy. No high pressure sales tactics, Kody and Matt were great to work with!

  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Overall Facilities N/A

Customer Service 5

Buying Process 5

Quality of Repair 5

Maximum rating = 5

5.0 (out of 5)

Purchase of New Vehicle

Reviewed by Joseph Gleason from Union, MissouriMarch 07, 2018

The salesmen (Matt) and the finance person (Amanda) were the best to work with. No pressure, answered all our questions and made the whole process a great experience.

  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Overall Facilities 5

Customer Service 5

Buying Process 5

Quality of Repair 5

Maximum rating = 5

About Modern Auto Company

Welcome to Modern Auto Co
In 1919 Modern Auto Co was started by John Feltmann in a barn on Elm Street. The company grew and prospered in downtown Washington carrying new and used Chevrolet BuickCadillac and GMC Trucks. Today we serve the Washington area customers with both minor and major mechanical and body repair.

Jim Joe and John Feltmann are the third generation of Feltmann family owners and management of Modern Auto Company.

Ready to buy? Get a price quote before visiting the dealership.

  • Get multiple quotes
  • No cost, no-hassle negotiation
Back to Top