Thompson Buick, GMC, Cadillac in Springfield including address, phone, dealer reviews, directions, a map, inventory and more

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1555 E. Independence
Springfield, MO 65804

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Sales: 417-595-4632

Used Cars: 417-449-5274

Hours Toggle

Sales Department

Sun Closed
Mon 8:30am – 7:00pm
Tue 8:30am – 7:00pm
Wed 8:30am – 7:00pm
Thu 8:30am – 7:00pm
Fri 8:30am – 7:00pm
Sat 8:30am – 6:00pm

Service Department

Sun Closed
Mon 7:30am – 6:00pm
Tue 7:30am – 6:00pm
Wed 7:30am – 6:00pm
Thu 7:30am – 6:00pm
Fri 7:30am – 6:00pm
Sat 8:00am – 5:00pm

Reviews of Thompson Buick, GMC, Cadillac

Overall Rating:

4.8 (out of 5)

97% recommend this dealer

643 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

Oil change

Reviewed by Twiehaus, Wayne R from Springfield, MoJuly 15, 2022

Oil change and tire rotation. Danny checked me in. The lady checking me out found that I had sufficient GM points available to cover the cost of my visit. This was very pleasant news to me. Thank you?

  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase

Dealer Response

Hello there, we appreciate you taking the time to leave us this feedback. Please let us know if there is anything else we can do for you; we are more than happy to help!

Overall Facilities N/A

Customer Service 5

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

5.0 (out of 5)

New GMC

Reviewed by DIANE ENYART from Springfield, moJuly 10, 2022

Very good to work with Thompson GMC. I purchased a new car, great trade in for my vehicle. Very pleased.

  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Dealer Response

Hi there, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

Overall Facilities N/A

Customer Service 5

Buying Process 5

Quality of Repair N/A

Maximum rating = 5

1.0 (out of 5)

Beware Beware Beware and then some

Reviewed by H. R. from Republic MOJuly 09, 2022

I bought a used vehicle from them a year ago for $12.000. And I got ripped off badly. Put less than 1000 miles on the Firebird and kept it in perfect condition now at a time when used cars have never been higher they will buy it for $7,000! Wow that is $5,000 difference in 1 years time on a used car that has already suffered its depreciation. Quote from USAToday "According to data released by the U.S. Bureau of Labor Statistics on Thursday, the consumer price index for used cars and trucks jumped up by 40.5% from January 2021 to January 2022. Explain how I lost $5,000 on my vehicle? Yep, buyer beware alright! Bend over too....

  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase

Dealer Response

Hello, thank you for leaving us feedback. We are disappointed to hear that your experience was not a positive one. Here at Thompson Buick GMC of Springfield, we are always looking for ways to improve; we appreciate your input. If you would be willing, we would like to have you contact our manager at (417) 763-6811 to discuss ways we can better serve you in the future.

Overall Facilities 5

Customer Service 1

Buying Process 1

Quality of Repair 2

Maximum rating = 5

About Thompson Buick, GMC, Cadillac

Our goal is to give you an interactive tour of our new and used Buick Cadillac GMC inventory as well as allow you to conveniently get a quote schedule a service appointment or apply for financing.

At our Missouri Buick Cadillac GMC dealership in Springfield we have devoted ourselves to helping and serving our customers to the best of our ability. We look forward to doing business with you at our Missouri Buick Cadillac GMC dealership and thanks again for visiting our Buick Cadillac GMC dealer website on Cars.com.

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