512 S Westwood Blvd
Poplar Bluff, MO 63901
Sales: 573-840-3198
Used Cars: 866-428-2413
Sales Department
Sun | Closed |
Mon | 8:00am – 6:00pm |
Tue | 8:00am – 6:00pm |
Wed | 8:00am – 6:00pm |
Thu | 8:00am – 6:00pm |
Fri | 8:00am – 6:00pm |
Sat | 8:00am – 5:00pm |
Service Department
Sun | Closed |
Mon | 7:30am – 5:30pm |
Tue | 7:30am – 5:30pm |
Wed | 7:30am – 5:30pm |
Thu | 7:30am – 5:30pm |
Fri | 7:30am – 5:30pm |
Sat | 8:00am – 12:00pm |
See all dealerships near Poplar Bluff, MO that carry GMC, Buick
Overall Rating:
4.9 (out of 5)
98% recommend this dealer
49 total reviews
Showing the most recent reviews from Cars.com and DealerRater.
Very Upset
I took my 2018 GMC in because there was a short one of the lights in the AC control panel and a tire was rubbing only on one side. They told me the AC panel needed a new light bulb and it wasn't covered under my warranty and I needed a lift because my tires were to big. Since I chose not to have anything done at that time they charged me for the diagnostic. I took my truck somewhere else and the tire issue was not from being too big. There was a broken clip on the under well that was popped out and rubbing against the tire. They wanted to charge me $350 for unnecessary repairs and then they kept the lock nut for my tires. I'm very upset!!!
Dealer Response
Thank you for reaching out to us. We regret to hear about the situation you have described. We would like an opportunity to make this up to you. If you are willing, please reach out to us at (573) 686-4191 so we can work towards a resolution. We hope to hear from you.
Maximum rating = 5
Great service
Super friendly staff and always on time in my experience.
Maximum rating = 5
Great Experience
The place is VERY clean, the complete staff is friendly and helpful. You even get free popcorn, bottled water, and coffee if you like. If they don't have what you're looking for then they will search to find it to give you exactly what you want. I will definatly be a returning customer.
Maximum rating = 5
Family owned and operated for over 40 years Baldwin Buick GMC is here to provide you with an unrivaled dealership experience. Our excellent customer service has not gone unnoticed either. As a recipient of numerous customer service awards our sales parts and service representatives will make you feel right at home. From our superb sales staff to our excellent parts and service department we stop at nothing to ensure that our customers are happy. Why waste time and money at other Buick or GMC dealerships? Stop in to Baldwin Buick GMC today! Visit us for all your vehicle needs.
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