Baldwin Buick GMC in Poplar Bluff including address, phone, dealer reviews, directions, a map, inventory and more

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512 S Westwood Blvd
Poplar Bluff, MO 63901

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Sales: 573-840-3198

Used Cars: 866-428-2413

Hours Toggle

Sales Department

Sun Closed
Mon 8:00am – 6:00pm
Tue 8:00am – 6:00pm
Wed 8:00am – 6:00pm
Thu 8:00am – 6:00pm
Fri 8:00am – 6:00pm
Sat 8:00am – 5:00pm

Service Department

Sun Closed
Mon 7:30am – 5:30pm
Tue 7:30am – 5:30pm
Wed 7:30am – 5:30pm
Thu 7:30am – 5:30pm
Fri 7:30am – 5:30pm
Sat 8:00am – 12:00pm

Reviews of Baldwin Buick GMC

Overall Rating:

4.9 (out of 5)

98% recommend this dealer

49 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

2.0 (out of 5)

Very Upset

Reviewed by Susan Skaggs from Doniphan, MODecember 15, 2020

I took my 2018 GMC in because there was a short one of the lights in the AC control panel and a tire was rubbing only on one side. They told me the AC panel needed a new light bulb and it wasn't covered under my warranty and I needed a lift because my tires were to big. Since I chose not to have anything done at that time they charged me for the diagnostic. I took my truck somewhere else and the tire issue was not from being too big. There was a broken clip on the under well that was popped out and rubbing against the tire. They wanted to charge me $350 for unnecessary repairs and then they kept the lock nut for my tires. I'm very upset!!!

  • Does not recommend this dealer
  • Came in for service or repair
  • Did make a purchase

Dealer Response

Thank you for reaching out to us. We regret to hear about the situation you have described. We would like an opportunity to make this up to you. If you are willing, please reach out to us at (573) 686-4191 so we can work towards a resolution. We hope to hear from you.

Overall Facilities N/A

Customer Service 4

Buying Process N/A

Quality of Repair 1

Maximum rating = 5

5.0 (out of 5)

Great service

Reviewed by Pamela Elders from Corning, ArDecember 30, 2015

Super friendly staff and always on time in my experience.

  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase

Overall Facilities 5

Customer Service 5

Buying Process N/A

Quality of Repair 5

Maximum rating = 5

5.0 (out of 5)

Great Experience

Reviewed by Melody Williams from Poplar Bluff, MODecember 15, 2015

The place is VERY clean, the complete staff is friendly and helpful. You even get free popcorn, bottled water, and coffee if you like. If they don't have what you're looking for then they will search to find it to give you exactly what you want. I will definatly be a returning customer.

  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase

Overall Facilities 5

Customer Service 5

Buying Process 5

Quality of Repair 5

Maximum rating = 5

About Baldwin Buick GMC

Family owned and operated for over 40 years Baldwin Buick GMC is here to provide you with an unrivaled dealership experience. Our excellent customer service has not gone unnoticed either. As a recipient of numerous customer service awards our sales parts and service representatives will make you feel right at home. From our superb sales staff to our excellent parts and service department we stop at nothing to ensure that our customers are happy. Why waste time and money at other Buick or GMC dealerships? Stop in to Baldwin Buick GMC today! Visit us for all your vehicle needs.

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