Dave Cross Motors in Lees Summit including address, phone, dealer reviews, directions, a map, inventory and more

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1101 NW Blue Pkwy
Lees Summit, MO 64086

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Hours Toggle

Sales Department

Sun Closed
Mon 8:30am – 8:00pm
Tue 8:30am – 8:00pm
Wed 8:30am – 8:00pm
Thu 8:30am – 8:00pm
Fri 8:30am – 6:00pm
Sat 8:30am – 6:00pm

Service Department

Sun Closed
Mon 7:00am – 6:00pm
Tue 7:00am – 6:00pm
Wed 7:00am – 6:00pm
Thu 7:00am – 6:00pm
Fri 7:00am – 6:00pm
Sat 8:00am – 3:00pm

Reviews of Dave Cross Motors

Overall Rating:

4.8 (out of 5)

96% recommend this dealer

317 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

new car

Reviewed by CARLA WILLS from Harrisonville, MoApril 28, 2022

I enjoy doing business with Dave Cross. Matt is so nice and very helpful.

  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Dealer Response

CARLA WILLS, Dave and Matt are pleased to learn that you enjoyed your car buying experience with us. We look forward to servicing your vehicle soon. Sincerely, Dave Raming | Director of Operations | dave.raming@davecrossmotors.com | 816-524-3636

Overall Facilities N/A

Customer Service 5

Buying Process 5

Quality of Repair N/A

Maximum rating = 5

1.0 (out of 5)

Complete Sheisters!!!

Reviewed by Adam from Lee's Summit, MOJanuary 03, 2022

This place is dishonest and incompetent. My wife bought a used vehicle there and she was told it was mechanically sound and they went through the entire vehicle. Check engine light came on two days later after purchase. She took it in several times only to be given the run-around and some band-aid fixes. The problems worsened and after her Dave Cross warranty had just expired, they miraculously diagnosed the problem of being a bad timing chain. Because they were such sheisters to her (they also lied telling her she needed a new window motor when another place said it just needed to be lubed and that fixed it), she decided to go to another shop who confirmed the timing chain was bad. She paid almost 2000 bucks for a new timing chain and the mechanic said it was no way a new problem and Dave Cross should have covered it. She continued hearing strange noises from the vehicle and so brought it to Mcarthy Chevrolet in Lee's Summit who informed her the vehicle has had a Service Bulletin that just expired. Bad piston rings and GM would have covered that 100%!!! Dave Cross failed to inform her of this and make it right. The bad piston rings caused excessive oil consumption which led to the timing chain going bad...of course before she bought it. Went back to Dave Cross and spoke (for the third time) with Mr. Doug Reeser who argued with us, and even raised his voice at us on a couple occasions. Said that because we went to another mechanic, we were out of luck. Told him we would have never had had to go to another mechanic if they had dealt with us honestly and did their jobs in the first place. He admitted they dropped the ball by not addressing the service bulletin while it was still valid. I recorded this on my cell phone. He said he would "see what they could do" and promised to call us back within a week. He never called back. We left him a couple messages and nothing. Took Dave Cross Motors to small claims court and was awarded a judgment of $5000 plus costs. Stay the heck away from these guys!!!

  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase

Dealer Response

We acknowledge your review and are currently looking into the events you’ve detailed.

Overall Facilities 1

Customer Service 1

Buying Process 1

Quality of Repair 1

Maximum rating = 5

1.0 (out of 5)

Dirty Pool Dealership

Reviewed by KS from Kansas CityMay 22, 2021

Stay away from Dave Cross Motors. Was in the middle of negotiating a new GMC over the phone when the dealer went silent for an hour. I assumed they were trying to hammer out the small details...nope! They were selling the vehicle out from under me by leveraging my deal. No communication with me at all. Dirty Pool!!

  • Does not recommend this dealer
  • Shopped for a new car
  • Did not make a purchase

Overall Facilities N/A

Customer Service 1

Buying Process 1

Quality of Repair N/A

Maximum rating = 5

About Dave Cross Motors

Dave Cross Buick GMC is family owned and operated! Serving the community of Lee's Summit MO since 1960. Let us make you part of the family. We have a friendly staff that will be happy to help you chose the perfect vehicle to fit your needs and budget! We provide superior service with a best price guarantee! Come see why Dave Cross Buick GMC is the best place to buy your next vehicle!

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