Dossett Big 4 in Tupelo including address, phone, dealer reviews, directions, a map, inventory and more

A member of the family

628 S Gloster St
Tupelo, MS 38801

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Hours Toggle

Sales Department

Sun Closed
Mon 8:00am – 6:00pm
Tue 8:00am – 6:00pm
Wed 8:00am – 6:00pm
Thu 8:00am – 6:00pm
Fri 8:00am – 6:00pm
Sat 8:00am – 6:00pm

Service Department

Sun Closed
Mon 7:30am – 5:00pm
Tue 7:30am – 5:00pm
Wed 7:30am – 5:00pm
Thu 7:30am – 5:00pm
Fri 7:30am – 5:00pm
Sat Closed

Reviews of Dossett Big 4

Overall Rating:

4.5 (out of 5)

80% recommend this dealer

15 total reviews

Showing the most recent reviews from and DealerRater.

5.0 (out of 5)

Adam is an awesome car salesman at Dossett Big 4!!

Reviewed by Gene Williams from Ashland, MsApril 21, 2022

Adam was very helpful and knowledgeable during and after my process with my car purchase. I will definitely recommend friends and family to purchase a vehicle from Adam at Dossett Big 4!!!!

  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase

Dealer Response

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Sincerely, The Dossett Big 4 Buick Cadillac GMC Team

Overall Facilities 5

Customer Service 5

Buying Process 5

Quality of Repair 5

Maximum rating = 5

1.3 (out of 5)

Customer service is not a priority !!!!!!

Reviewed by Landon Briley from MSJune 10, 2021

Customer service is not a priority.. did some service work for me and bent a part of the trim when installing the néw radio but told me the trim bent because of the heat inside the vehicle. (It was the end of November at 70 degrees so that can’t be true) so now the trim above the radio has a bent spot in it. After Receiving approximately $5000 from my warranty company for installing radio and running boards I’m call back to make new appointment to have struts replaced on front end. I’m told to call back next week, they had a covid break out in the shop. So I wait about 10 days to call back to get an appointment and at this time I’m told that I may want to see what my warranty is because they have quit taken warranty work. I told him I wasn’t real sure what it was and they should have it in file as you just installed the radio.. then gentleman did not want to take a moment and look it up to see.. calls me back 15min later to tell me they ain’t going to accept my warranty anymore. No explanation at all.. so now since my local dealer won’t service my needs I’ll have to go out of town to get serviced. And I was actually looking to purchase a vehicle with Dossett.. glad I got to see the importance of their customers before I got in deeper with them. Because I never felt that my needs as a customer were ever a priority to them. And I even bought the whole shop lunch for doing the 1 and only service work they ever did.. if your vehicle has to go in the shop for a week or more.. plan to be without a vehicle for just that long. They will not give you anything to drive while yours sits on their lot while they wait to work on yours.. sorry I was such a hindrance to Dossett Big 4

  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase

Dealer Response

We appreciate you taking the time to share your experience with our dealership. We would like to speak with you about the details of your time with us. Please contact us directly at your earliest convenience. Thank you! Sincerely, The Dossett Big 4 Buick Cadillac GMC Team

Overall Facilities N/A

Customer Service 1

Buying Process 2

Quality of Repair 1

Maximum rating = 5

1.0 (out of 5)


Reviewed by David Leatherwood Benny Ruth from Tupelo, MsDecember 09, 2020

These people are full of crap. The first vehicle they sold me was a Yukon Denali2001. It was supposed to be new but had 350 miles on it. One month later the alternator went out. Years later I bought a used 2007 Cadillac Srx. Davis Leatherwood lied about the Carfax. The car had so many problems I brought it back. The owner said he'd cover the repairs. That was a lie,when I came back the next day he acted like he didn't know who I was!! Over the next 5 years I paid as much for that car in repairs as it cost for me to buy it so I got rid of it. Don't trust these snakes, please.

  • Does not recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Overall Facilities N/A

Customer Service 1

Buying Process 1

Quality of Repair 1

Maximum rating = 5

About Dossett Big 4

Welcome to Dossett Big 4 your local Buick GMC Cadillac and Honda dealership located at 628 S Gloster Street in Tupelo.
Come by and check out our new showroom and GM dealer upgrades that have given us a new look from the Outside in!
Our body shop has the most modern repair facility & trained technicians available. There's no charge for estimates! Come see why we were selected to represent all the major insurance carriers in the area!
We have the largest selection of Certified PreOwned vehicles in the area.

Ready to buy? Get a price quote before visiting the dealership.

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