Dossett Big 4 in Tupelo including address, phone, dealer reviews, directions, a map, inventory and more

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628 S Gloster St
Tupelo, MS 38801

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Sales Department

Sun Closed
Mon 8:00am – 6:00pm
Tue 8:00am – 6:00pm
Wed 8:00am – 6:00pm
Thu 8:00am – 6:00pm
Fri 8:00am – 6:00pm
Sat 8:00am – 6:00pm

Service Department

Sun Closed
Mon 7:30am – 5:00pm
Tue 7:30am – 5:00pm
Wed 7:30am – 5:00pm
Thu 7:30am – 5:00pm
Fri 7:30am – 5:00pm
Sat Closed

Reviews of Dossett Big 4

Showing the most recent reviews from Cars.com. To see all reviews visit Cars.com.

Overall Rating:

4.4 (out of 5)

11 out of 14 people said they would recommend this dealer

1 (out of 5)

Customer service is not a priority !!!!!!

Reviewed by Landon Briley in MSJune 10, 2021

Customer service is not a priority.. did some service work for me and bent a part of the trim when installing the néw radio but told me the trim bent because of the heat inside the vehicle. (It was the end of November at 70 degrees so that can’t be true) so now the trim above the radio has a bent spot in it. After Receiving approximately $5000 from my warranty company for installing radio and running boards I’m call back to make new appointment to have struts replaced on front end. I’m told to call back next week, they had a covid break out in the shop. So I wait about 10 days to call back to get an appointment and at this time I’m told that I may want to see what my warranty is because they have quit taken warranty work. I told him I wasn’t real sure what it was and they should have it in file as you just installed the radio.. then gentleman did not want to take a moment and look it up to see.. calls me back 15min later to tell me they ain’t going to accept my warranty anymore. No explanation at all.. so now since my local dealer won’t service my needs I’ll have to go out of town to get serviced. And I was actually looking to purchase a vehicle with Dossett.. glad I got to see the importance of their customers before I got in deeper with them. Because I never felt that my needs as a customer were ever a priority to them. And I even bought the whole shop lunch for doing the 1 and only service work they ever did.. if your vehicle has to go in the shop for a week or more.. plan to be without a vehicle for just that long. They will not give you anything to drive while yours sits on their lot while they wait to work on yours.. sorry I was such a hindrance to Dossett Big 4

Customer Service 1

Buying Process 2

Quality of Repair 1

Overall Facilities 3

Maximum rating = 5

1 (out of 5)

Bull!

Reviewed by David Leatherwood Benny Ruth in Tupelo, MsDecember 09, 2020

These people are full of crap. The first vehicle they sold me was a Yukon Denali2001. It was supposed to be new but had 350 miles on it. One month later the alternator went out. Years later I bought a used 2007 Cadillac Srx. Davis Leatherwood lied about the Carfax. The car had so many problems I brought it back. The owner said he'd cover the repairs. That was a lie,when I came back the next day he acted like he didn't know who I was!! Over the next 5 years I paid as much for that car in repairs as it cost for me to buy it so I got rid of it. Don't trust these snakes, please.

Customer Service 1

Buying Process 1

Quality of Repair 1

Overall Facilities 3

Maximum rating = 5

5 (out of 5)

Ms Deidre Pickett

Reviewed by DEE PICKETT in Tupelo, MSFebruary 18, 2016

Prompt and courteous contact from Matt Rogers salesman and Rudy Dossett, owner.

Customer Service N/A

Buying Process N/A

Quality of Repair N/A

Overall Facilities N/A

Maximum rating = 5

About Dossett Big 4

Welcome to Dossett Big 4 your local Buick, GMC, Cadillac, and Honda dealership located at 628 S Gloster Street in Tupelo.
Come by and check out our new showroom and GM dealer upgrades that have given us a new look from the Outside in!
Our body shop has the most modern repair facility & trained technicians available. There's no charge for estimates! Come see why we were selected to represent all the major insurance carriers in the area!
We have the largest selection of Certified PreOwned vehicles in the area.

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