181 Goodman Rd E
Southaven, MS 38671

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Sales: 662-536-7660

Used Cars: 662-782-5177

Hours Toggle

Sales Department

Sun Closed
Mon 8:30am – 7:00pm
Tue 8:30am – 7:00pm
Wed 8:30am – 7:00pm
Thu 8:30am – 7:00pm
Fri 8:30am – 7:00pm
Sat 8:30am – 7:00pm

Service Department

Sun Closed
Mon 7:00am – 6:00pm
Tue 7:00am – 6:00pm
Wed 7:00am – 6:00pm
Thu 7:00am – 6:00pm
Fri 7:00am – 6:00pm
Sat 8:00am – 1:00pm

Reviews of Jimmy Gray Chevrolet

Overall Rating:

4.5 (out of 5)

85% recommend this dealer

95 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

Very prompt and fast getting your car back to you.

Reviewed by lorifortenberryApril 14, 2025

Very prompt and fast getting your car back to you. Great customer service. Highly recommend

  • Does recommend this dealer
  • Came in for service or repair

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

1.0 (out of 5)

I am writing to express my profound disappointment with

Reviewed by momstablet2015April 13, 2025

I am writing to express my profound disappointment with the unethical business practices I have encountered, misleading advertising, and the unacceptable lack of timely response to my inquiry. I clearly sent a request for information through your Chevy website at the discount price listed online in my request $28,845.00 The car is now being advertised online at $32,845.00 The discrepancy between your advertised price and the now listed online price constitutes misleading advertising and is an unethical business practice. Furthermore, the previous and subsequent events have only compounded my concerns. On Feb 6th I visited this location and test drove a blue trail blazer and expressed my interest. I was not happy with the price, so I continued to look around. I visited Jimmy Grey Chevrolet again on Saturday Feb 23rd to test drive the car at hand. I again told my salesperson I was interested, the price was right, and I drove it. After no follow up I submitted the request through Chevy and still have not heard from the dealership. This lack of timely response is unacceptable and further demonstrates a disregard for customer satisfaction and ethical conduct.

  • Does not recommend this dealer
  • Shopped for a new car

Overall Experience 1

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

4.0 (out of 5)

I have been dealing with this company for quite some time

Reviewed by J. HANKINSMarch 10, 2025

I have been dealing with this company for quite some time now. I had the opportunity to experience the purchase of my first new vehicle in 2018 (2018 SILVERADO LTZ). Even after buying a new Sierra in 2023, I was elated to know I could still take my vehicle to them for my services. The staff has been nothing but nice and totally honest. But I did have one incident there and I'm sure it was a mistake. After an oil change on my 2023, the tech did not tighten up my oil filter and a puddle of oil was spilled on my drive way. This really could have been catastrophic. However, once I notified the service department, specifically speaking to Nick, he fixed the issue and awarded me a free oil change. Other than that, I am currently needing a repair for my coolant system in which I will be dropping my truck of soon. The downside to that is, I was informed they don't have any loaner vehicles.

  • Does recommend this dealer
  • Came in for service or repair

Overall Experience 4

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

About Jimmy Gray Chevrolet

Jimmy Gray Chevrolet has been locally owned in Southaven MS since 1980. We are proud to have over 40 years of experience serving as your mid-south Chevrolet dealer of choice. We are conveniently located off I-55 on Goodman Road just south of Memphis. As a new Chevrolet dealership we offer a large selection of used cars trucks and SUV's of all makes and models for sale along with a fully equipped GM Certified service department. Jimmy Gray Chevrolet is dedicated to exceeding your expectations and fulfilling your automotive needs.

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