Cannon Chevrolet Buick

Absolutely horrible service. My car has been sitting at the dealership for over a month. The towing company dropped my vehicle in the employee parking lot. I spoke with the manager and he stated he will have it towed down over a month ago. Each day I call, he's in a meeting, placed another advisor on it, or will call me back. I never get the returned phone call.at thisbpoint im going to getvmyncar towed somewhere else. If you need your car serviced please go somewhere else!!!

The salesman Sam, was great and had no problems at all with him. The service department is a JOKE! No since in scheduling an appointment you will still be waiting 2 to 3 hours later. Also ordered parts that were not available when I bought my brand new blazer only to find out that someone else came in needing the same parts and they used the ones that I ordered. I have ordered parts August 30, 2023 and am still waiting for a call. Do not attempt to call and expect anyone to get back with you regarding parts or service.

I took my car to Cannon Chevrolet in Oxford, MS today to have the lock on my car replaced, because it would not open with the key. They wanted $1,074.00 to replace the lock. I payed the diagnostic, $159.00, and decided to take my car elsewhere because the price was too high. When I dropped my car off, I specifically told the service attendant that the car window needed to stay half way down, because the car locks when you shut the door. Since the key did not work, I had to reach in to unlock the door. When I went to pick up my car, the service attendant rolled up the window, and I could not get into my car. The staff at Cannon Chevrolet could not open my car door, and I had to pay a locksmith $75 to unlock my car. It was a horrible experience! I will never go there again.