Mauer Buick GMC in Inver Grove Heights including address, phone, dealer reviews, directions, a map, inventory and more

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1111 50th St E
Inver Grove Heights, MN 55077

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Sales Department

Sun Closed
Mon 8:30am – 9:00pm
Tue 8:30am – 9:00pm
Wed 8:30am – 9:00pm
Thu 8:30am – 9:00pm
Fri 8:30am – 6:00pm
Sat 8:30am – 6:00pm

Service Department

Sun Closed
Mon 7:00am – 6:00pm
Tue 7:00am – 6:00pm
Wed 7:00am – 6:00pm
Thu 7:00am – 6:00pm
Fri 7:00am – 6:00pm
Sat 8:00am – 12:00pm

Reviews of Mauer Buick GMC

Showing the most recent reviews from Cars.com. To see all reviews visit Cars.com.

Overall Rating:

3.8 (out of 5)

7 out of 12 people said they would recommend this dealer

1 (out of 5)

Inept Mechanics

Reviewed by All I want is my car repaired correctly in Mendota MnMay 20, 2021

After a major fuel system repair, the Mauer GMC maintenance technician released the vehicle without a operational check. When I got the vehical back, the transmission would not shift out if low gear, the speedometer would not work and 3 check lights were on indicating brake issues. All these problems were created from a “fuel system” repair. It makes you wonder what in the heck they were doing. I quickly realized a very dysfunctional Mauer GMC management staff was probably the overall cause of this inferior maintence. All they could keep saying was our mechanics have many certifications. The mechanics all have many pieces of paper that say they can repair cars, but in fact the so called mechanic that never operational checked this vehical, released a unserviceable vehical without properly verifying the work was done. Most backyard mechanics would not do anything that stupid and dangerous. The mechanic could not have tested this vehicle as it would not shift out of low. The maintenance manager was very inept in his dealings. He played the typical used car salesman gimmick where he had to check with someone else before he could make any real decisions $ on this issue. I thought that used car salesman crap was over with years ago, and someone with a impressive title such as manager was able to make decisions on their own these days. I bet you he had many plaques on his walls! I’ve been a long time customer and the response from Mauer GMC was, were sorry our highly certified mechanic messed up your car. They fixed it, however I have low confidence in their ability to do safe maintenance. I hope Mauer GMC management gets smart and realizes just because their mechanics have certification plaques doesn’t make them people that can fix cars. Maybe they need to hire some real mechanics. I have never had a problem with their high prices, but when they do low quality unsafe maintenance it is not acceptable.

Customer Service 1

Buying Process N/A

Quality of Repair 1

Overall Facilities 3

Maximum rating = 5

5 (out of 5)

Thank you Mike Becker

Reviewed by Emilio in LAKEVILLEMay 16, 2021

I went to 5 dealerships where I couldn't get any help so when my wife and I arrived at Mauer we were quickly approached by Mike and he was great actually everyone there was awesome and made my purchase easy and fun.

Customer Service 5

Buying Process 4

Quality of Repair N/A

Overall Facilities 5

Maximum rating = 5

5 (out of 5)

Recent Service to the 2016 Accadia

Reviewed by Boche, Valerie in Inver Grove Hts, MNFebruary 25, 2021

Great service from Chad C at Mauer Chev. Quick service in and out and vehicle was washed also....Tnx u....

Customer Service 5

Buying Process N/A

Quality of Repair 5

Overall Facilities 5

Maximum rating = 5

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