35100 Ford Rd
Westland, MI 48185

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Hours Toggle

Sales Department

Sun Closed
Mon 8:30am – 9:00pm
Tue 8:30am – 6:00pm
Wed 8:30am – 6:00pm
Thu 8:30am – 9:00pm
Fri 8:30am – 6:00pm
Sat 9:00am – 3:00pm

Service Department

Sun Closed
Mon 7:00am – 8:00pm
Tue 7:00am – 6:00pm
Wed 7:00am – 6:00pm
Thu 7:00am – 8:00pm
Fri 7:00am – 6:00pm
Sat 9:00am – 2:00pm

Reviews of Todd Wenzel Buick GMC of Westland

Overall Rating:

2.4 (out of 5)

60% recommend this dealer

123 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

1.0 (out of 5)

Service department is lazy, dishonest and inept.

Reviewed by Sporty from Home, MIMarch 15, 2024

Service department is lazy, dishonest and inept. Couldn’t ever fix anything that was wrong with the vehicle. Look north and west to find significantly better skills and service.

  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase

Overall Facilities N/A

Customer Service N/A

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

1.0 (out of 5)

Filed complaint directly with GMAC.

Reviewed by magnesbobOctober 22, 2023

Filed complaint directly with GMAC. Crooked sales gimmick's can't be trusted. Avoid leasing with this dealership, you will find better deals elsewhere.

  • Does not recommend this dealer
  • Shopped for a new car

Dealer Response

Hello, thank you for sharing your feedback. We’re sorry your experience didn’t match your expectations. We would love to know more details, so that we can deliver a better experience next time. Please feel free to reach out to our General Manager, Nayeem Abdelnour at nabdelnour@toddwenzel.com or (734) 713-1058 so that he may discuss your visit with you. We would love to make things right if you give us another chance. Thank you.

Overall Experience 1

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

Went to Todd Wenzel today to get help with my wheels.

Reviewed by Painter LadyJuly 27, 2023

Went to Todd Wenzel today to get help with my wheels. Although they were closed for service due to a power outage, they took a look at my issue and helped fix the problem right away! Can't thank them enough for going out of their way to help. Awesome team.

  • Does recommend this dealer
  • Came in for service or repair

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

About Todd Wenzel Buick GMC of Westland

Every day we go to work with a customer-first approach-from offering the largest inventory selection and a staff that truly knows their stuff to bold rewards after the deal. We work to make sure our customers actually enjoy buying or servicing their vehicle. From our commitment to representing the finest products in the industry to the way we serve the families in our communities-we make sure we do everything with a sense of honesty honor and humility. Get More is not just a tagline it's how we approach our business every day.

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