12300 30 Mile Rd
Washington, MI 48095

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Sales: 586-623-4603

Used Cars: 586-281-2800

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 7:00pm
Tue 9:00am – 7:00pm
Wed 9:00am – 7:00pm
Thu 9:00am – 7:00pm
Fri 9:00am – 6:00pm
Sat 10:00am – 3:00pm

Service Department

Sun Closed
Mon 7:00am – 6:00pm
Tue 7:00am – 6:00pm
Wed 7:00am – 6:00pm
Thu 7:00am – 6:00pm
Fri 7:00am – 6:00pm
Sat 7:00am – 2:00pm

Reviews of Serra Buick GMC Cadillac Kia

Overall Rating:

4.8 (out of 5)

95% recommend this dealer

633 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

My experience at Serra Buick was exceptional.

Reviewed by Dean Thiemkey from Cottrellville. Mi.December 03, 2025

My experience at Serra Buick was exceptional. Very professional, honest, and attentive to all of my concerns. Nick was the best and knew the vehicle inside and out. I would highly recommend this dealership.

  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Dealer Response

Thank you for your thoughtful and encouraging review, Dean! I'm delighted to hear that your experience at Serra Buick GMC Cadillac was exceptional. It's great to know that Nick provided you with professional and attentive service. I truly appreciate your recommendation, and our team looks forward to seeing you again! Sincerely, Randy Jackson, General Manager, (586) 281-2800

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Maximum rating = 5

5.0 (out of 5)

Great experience!

Reviewed by Edgar J Sanchez Sr from Shelby TwpNovember 20, 2025

Great experience!! Free coffee... doughnuts and more! Nice waiting lounge...friendly employees...I will come back for service!!

  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase

Dealer Response

Thank you for your thoughtful and wonderful feedback, Edgar! I'm delighted to hear that you had a great experience at Serra Buick GMC Cadillac. It's great to know you enjoyed our complimentary coffee and doughnuts, as well as our waiting lounge. I truly appreciate your kind words about our team, and we look forward to welcoming you back for your next service! Sincerely, Randy Jackson, General Manager, (586) 281-2800

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Maximum rating = 5

5.0 (out of 5)

Excellent service at Serra Buick!

Reviewed by Jeremy Miles from Port Huron, MiNovember 13, 2025

Excellent service at Serra Buick! The service was professional, friendly, and Jacob kept me updated throughout. My car was ready on time and the whole process was smooth. Highly recommend this service department!

  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase

Dealer Response

Thank you, Jeremy! I truly appreciate your kind words about the service you received at Serra Buick GMC Cadillac. It's great to hear that Jacob provided excellent updates and that your experience was smooth and timely. We look forward to serving you again in the future! Sincerely, Randy Jackson, General Manager, (586) 281-2800

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Maximum rating = 5

About Serra Buick GMC Cadillac Kia

Thank you for your interest in Serra Buick GMC Cadillac. Our mission is to provide a pleasant buying experience and do everything we can to completely satisfy your needs. Please be assured that this is not the end of our responsibility. At Serra Buick GMC Cadillac our relationships continue after your purchase. We will complete your buying experience by providing unprecedented levels of service convenience and personalized attention. We value our relationship and we look forward to the opportunity to serve you.

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