12300 30 Mile Rd
Washington, MI 48095
Sales: 586-623-4603
Used Cars: 586-281-2800
Sales Department
| Sun | Closed |
| Mon | 9:00am – 7:00pm |
| Tue | 9:00am – 7:00pm |
| Wed | 9:00am – 7:00pm |
| Thu | 9:00am – 7:00pm |
| Fri | 9:00am – 6:00pm |
| Sat | 10:00am – 3:00pm |
Service Department
| Sun | Closed |
| Mon | 7:00am – 6:00pm |
| Tue | 7:00am – 6:00pm |
| Wed | 7:00am – 6:00pm |
| Thu | 7:00am – 6:00pm |
| Fri | 7:00am – 6:00pm |
| Sat | 7:00am – 2:00pm |
See all dealerships near Washington, MI that carry Kia, GMC, Cadillac, Buick
Overall Rating:
4.7 (out of 5)
95% recommend this dealer
612 total reviews
Showing the most recent reviews from Cars.com and DealerRater.
After having service On Star notified of a defect in tire
After having service On Star notified of a defect in tire pressure and Steve Davis personally examined the car and found no problem he evaluated each tire for defects and tire pressure
Dealer Response
Thank you for sharing your experience with us, Paul! I'm glad to hear that Steve took the time to personally examine your vehicle and ensure everything was in order regarding the tire pressure. At Serra Buick GMC Cadillac, we strive to provide thorough and attentive service to all of our customers. We appreciate your feedback and look forward to assisting you again in the future! Sincerely, Randy Jackson, General Manager, (586) 281-2800
Maximum rating = 5
My family has always gone to Darren Lee at Serra for all
My family has always gone to Darren Lee at Serra for all our new leases. The dealership staff are very friendly, and the dealership itself is very clean. Although it is a long drive for us, it is well worth the drive! We have, and will still continue recommending Serra Buick, GMC, Cadillac, Kia to all our friends and family!
Dealer Response
Thank you so much for your wonderful review, Diane! I am thrilled to hear that you and your family have consistently chosen Darren Lee at Serra Buick GMC Cadillac for your new leases. It's great to know you appreciate our friendly staff and clean dealership. Your recommendation means a lot to us, and we look forward to serving you and your family for many more miles to come! Safe travels, and we can't wait to see you again! Sincerely, Randy Jackson, General Manager, (586) 281-2800
Maximum rating = 5
Overall experience was good pleasant my salesman Mark was
Overall experience was good pleasant my salesman Mark was great no complaints I told him about a problem and he got on it right away I would definitely recommend this place
Dealer Response
Thank you for sharing your experience, Michael! I'm thrilled to hear that you had a good overall experience at Serra Buick GMC Cadillac and that Mark was able to assist you promptly with your concerns. Your recommendation means a lot to us! We look forward to serving you again in the future. Sincerely, Randy Jackson, General Manager, (586) 281-2800
Maximum rating = 5
Thank you for your interest in Serra Buick GMC Cadillac. Our mission is to provide a pleasant buying experience and do everything we can to completely satisfy your needs. Please be assured that this is not the end of our responsibility. At Serra Buick GMC Cadillac our relationships continue after your purchase. We will complete your buying experience by providing unprecedented levels of service convenience and personalized attention. We value our relationship and we look forward to the opportunity to serve you.
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