64200 Van Dyke Rd
Washington, MI 48095
Used Cars: 586-588-7177
Sales Department
| Sun | Closed |
| Mon | 9:00am – 8:00pm |
| Tue | 9:00am – 6:30pm |
| Wed | 9:00am – 6:30pm |
| Thu | 9:00am – 8:00pm |
| Fri | 9:00am – 6:00pm |
| Sat | Closed |
Service Department
| Sun | Closed |
| Mon | 7:00am – 8:00pm |
| Tue | 7:00am – 6:00pm |
| Wed | 7:00am – 6:00pm |
| Thu | 7:00am – 8:00pm |
| Fri | 7:00am – 6:00pm |
| Sat | Closed |
See all dealerships near Washington, MI that carry Chevrolet, GMC, Buick
Overall Rating:
4.8 (out of 5)
99% recommend this dealer
551 total reviews
Showing the most recent reviews from Cars.com and DealerRater.
steven thomas gave us many payment options & helped us
steven thomas gave us many payment options & helped us find the vehicle that was right for us. He was very thorough in helping us learn all the many fatures this vehicle has to offer.
Maximum rating = 5
There was a general lack of disclosure of all things
There was a general lack of disclosure of all things required at delivery causing excessive extra time to be spent after delivery. There was second visit to have tires swapped which was ample time to explain what was needed. No one did. No one explained that if I didn’t setup OnStar at delivery that it would be reset later and I’d have to spend several hours setting things up again. This is not acceptable. I know how GM handles customer service issues so what happened to me is not aligned with policy. At service to have the tires swapped, the service technician told me one hour but it took over 2 hours. So obviously there is an issue with providing accurate information at your dealer. Corrective actions need to be documented to determine the systemic causes of these failures.
Dealer Response
Hi Rob, I looked through my email and have a total of 80 communications with you outside of messages from my staff. I mention the volume to show that we disclosed everything possible as transparently as possible including the time it would take to install the new tires purchased. We aimed to work with your needs and unfortunately s till fell short of your expectations. I hope you can find a place that is better aligned with your needs. Please reach out directly to me with any additional feedback. Sincerely, Marissa McCoy
Maximum rating = 5
I've been buying cars from this dealership since 1985 and
I've been buying cars from this dealership since 1985 and from the same salesman Kenny K always gets me the best deal.
Dealer Response
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! The best praise is to refer Heidebreicht Chevrolet to your family and friends. If you don’t already, please take a few minutes to like/follow us on Facebook (facebook.com/romeochevy/) and Instagram @heidechevy
Maximum rating = 5
at Heidebreicht's we have the ability to take care of your GM vehicle from start to finish. We've got the people and processes in place to get the job done right every time. We've got a new motto here at the store and that's we are the "Yes We Can " dealer. What does that mean to you? As the "Yes We Can" dealer you can expect that we'll always find a way to find a positive outcome to any situation. We're only here because of you and we're here every day for you
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