1850 W. Maple Rd.
Troy, MI 48084

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Sales: 866-882-4185

Used Cars: 866-885-7005

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 8:00pm
Tue 9:00am – 6:00pm
Wed 9:00am – 6:00pm
Thu 9:00am – 8:00pm
Fri 9:00am – 6:00pm
Sat 10:00am – 4:00pm

Service Department

Sun Closed
Mon 7:00am – 6:00pm
Tue 7:00am – 6:00pm
Wed 7:00am – 6:00pm
Thu 7:00am – 6:00pm
Fri 7:00am – 6:00pm
Sat 8:00am – 2:00pm

Reviews of Suburban Buick GMC of Troy

Overall Rating:

3.4 (out of 5)

75% recommend this dealer

122 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

1.0 (out of 5)

Treated me as if I was a bother to them and did not try

Reviewed by Brendan B from Troy, MiJuly 11, 2025

Treated me as if I was a bother to them and did not try to help me in any way. Did not care to explain anything in detail to me.

  • Does not recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Overall Facilities N/A

Customer Service N/A

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

5.0 (out of 5)

Roger in Service does a great job and completed my

Reviewed by mdavis2June 13, 2025

Roger in Service does a great job and completed my service in a timely manor, Provided a video of the condition of my truck sold me a Pre-Paid maintenance package that will save me money moving forward. Highly recommended! ! !

  • Does recommend this dealer
  • Came in for service or repair

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

I walked up to the dealership and Brad actually ended up

Reviewed by MPutnamMay 23, 2025

I walked up to the dealership and Brad actually ended up opening the door for me and asking if I needed help as he was about to go to the lot. He stopped what he was doing and helped me right away. I wanted to test drive the Envista because my Chevrolet lease was up in the next few months. I didn’t expect to walk out signing a deal that day, but I worked closely with Brad and got a deal that I couldn’t refuse. Super nice and inviting atmosphere, I will be sending family and friends to Brad from here on out if they are looking for a Buick or GMC vehicle in the area!

  • Does recommend this dealer
  • Shopped for a new car

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

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