Dick Genthe Chevrolet in Southgate including address, phone, dealer reviews, directions, a map, inventory and more

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15600 Eureka Rd
Southgate, MI 48195

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Hours Toggle

Sales Department

Sun Closed
Mon 8:30am – 9:00pm
Tue 8:30am – 6:00pm
Wed 8:30am – 6:00pm
Thu 8:30am – 9:00pm
Fri 8:30am – 6:00pm
Sat 10:00am – 4:00pm

Service Department

Sun Closed
Mon 7:00am – 8:00pm
Tue 7:00am – 6:00pm
Wed 7:00am – 6:00pm
Thu 7:00am – 8:00pm
Fri 7:00am – 6:00pm
Sat Closed

Reviews of Dick Genthe Chevrolet

Overall Rating:

4.6 (out of 5)

91% recommend this dealer

622 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

1.0 (out of 5)

Horrible customer service.

Reviewed by Sandi saysJuly 07, 2022

Horrible customer service. Today I had a nail in my 2020 Equinox retire that I lease from them. Called the service dept. to see if they had the tire I need, because Discount Tire did not. After giving the girl in parts my vin number and telling her the name of the tire, she went to see if they had it. After 10 minutes on hold, I was disconnected. Called back and got voice mail. I left my name and number and waited for a call back THAT I NEVER GOT. I called Bates Chevrolet, immediately was told they had the tire and I had it replaced in 45 minutes. Still no call back from Genthe. Bates will sell me my next car.

  • Does not recommend this dealer
  • Came in for service or repair

Overall Experience 1

Customer Service 1

Quality of Repair N/A

Friendliness 1

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

My family and I have been working with Duane for a few

Reviewed by tgbergielJune 10, 2022

My family and I have been working with Duane for a few years now and he always goes above and beyond to make sure we have a great experience. I recently picked up my brand new 2022 Chevy Trailblazer and he kept me updated through the whole process. This is an exceptionally difficult year for most dealerships with the supply chain issues that are affecting everyone worldwide. Yet Duane still provided exceptional customer care and I would recommend him to anyone thinking of purchasing or leasing a vehicle from Chevrolet. Thanks so much again Duane!

  • Does recommend this dealer
  • Shopped for a new car

Overall Experience 5

Customer Service 5

Quality of Repair N/A

Friendliness 5

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

Great experience with Duane.

Reviewed by Tom PApril 27, 2022

Great experience with Duane. He was very professional, transparent and friendly. Took the time to go through the vehicle, was not pushy and was very patient in talking through leasing versus purchasing options.

  • Does recommend this dealer
  • Shopped for a new car

Overall Experience 5

Customer Service 5

Quality of Repair N/A

Friendliness 5

Pricing N/A

Maximum rating = 5

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