28111 Telegraph Rd
Southfield, MI 48034

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Sales: 877-878-6861

Used Cars: 888-273-8059

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 8:00pm
Tue 9:00am – 6:00pm
Wed 9:00am – 6:00pm
Thu 9:00am – 8:00pm
Fri 9:00am – 6:00pm
Sat 10:00am – 3:00pm

Service Department

Sun Closed
Mon 7:00am – 5:00pm
Tue 7:00am – 5:00pm
Wed 7:00am – 5:00pm
Thu 7:00am – 5:00pm
Fri 7:00am – 5:00pm
Sat 7:00am – 1:00pm

Reviews of Serra Chevrolet

Overall Rating:

4 (out of 5)

95% recommend this dealer

1055 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

My Salesman was very professional he took his time with

Reviewed by RHONDA HAWKINS-NEWTON from Southfield, MichiganJuly 09, 2025

My Salesman was very professional he took his time with me during my process and I will highly recommend him to people I know who is looking to purchase a new vehicle.

  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Dealer Response

Thank you, Rhonda! We're glad to hear about your positive experience with your salesman at Serra Chevrolet Southfield. We appreciate your recommendation and are glad he took the time to assist you. We look forward to helping you and your referrals with any future vehicle needs! Sincerely, The Serra Chevrolet Southfield Team

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Maximum rating = 5

1.0 (out of 5)

Unethical dealership.

Reviewed by shaberryJune 18, 2025

Unethical dealership. They do not stand by their word. Sold me a lemon, no tread on my tires the first thing I inquired about because I had just purchase new tires for my old car that I sold. I was given a loaner only to be told the tags had expired, so I had been driving around with expired plates. The car I purchased was 3 years old, with low mileage. The engine light came on, the tires were bald, the starter needed to be replaced and the oil changed all within weeks of purchase. This is a very shady dealership. The generic response to reviews “please contact us to discuss” is a joke. Take responsibility and you reach out to the customers that’s keeping you in business. Michigan is a large state and people do not have to buy vehicles from you. Be ethical in your business dealings so you don’t lose business and eventually your dealership.

  • Does not recommend this dealer
  • Shopped for a used car

Dealer Response

We acknowledge your review and are currently looking into the events you’ve detailed.

Overall Experience 1

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Maximum rating = 5

5.0 (out of 5)

I recently purchased a 2025 Chevrolet Trailblazer LS, and

Reviewed by RODNEY GASTON from Dearborn, MIMarch 31, 2025

I recently purchased a 2025 Chevrolet Trailblazer LS, and I have to say, the experience was incredibly smooth thanks to Becca, Bobby, and Brian. From start to finish, they made the entire process hassle-free and enjoyable. Their professionalism and attention to detail truly stood out, ensuring I had all the information I needed and that the transaction went off without a hitch. I couldn't be happier with my new vehicle and the outstanding service I received! Highly recommend this team for anyone looking to make a seamless purchase.

  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Dealer Response

Thank you, Rodney, for your fantastic review! We’re thrilled to hear that your experience purchasing the 2025 Chevrolet Trailblazer LS was smooth and enjoyable, thanks to Becca, Bobby, and Brian. At Serra Chevrolet Southfield, we take pride in our team's professionalism and dedication to our customers. We appreciate your recommendation and look forward to assisting you again in the future! Enjoy your new vehicle! Sincerely, The Serra Chevrolet Southfield Team

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Maximum rating = 5

About Serra Chevrolet

Serra Chevrolet in Michigan has a strong and committed sales staff with many years of experience satisfying our customers' needs. We offer online shopping 24/7 offsite vehicle trade values virtual test drives! Give us a call 248-354-6001 or visit us at serrachevrolet.com for the best deal!

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