Serra Chevrolet in Southfield including address, phone, dealer reviews, directions, a map, inventory and more

A member of the Cars.com family

28111 Telegraph Rd
Southfield, MI 48034

Get Directions

Sales: 877-878-6861

Used Cars: 888-273-8059

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 8:00pm
Tue 9:00am – 6:00pm
Wed 9:00am – 6:00pm
Thu 9:00am – 8:00pm
Fri 9:00am – 6:00pm
Sat 10:00am – 3:00pm

Service Department

Sun Closed
Mon 7:00am – 5:00pm
Tue 7:00am – 5:00pm
Wed 7:00am – 5:00pm
Thu 7:00am – 5:00pm
Fri 7:00am – 5:00pm
Sat 7:00am – 3:00pm

Reviews of Serra Chevrolet

Overall Rating:

4.8 (out of 5)

96% recommend this dealer

985 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

1.0 (out of 5)

Very unhappy with purchase.

Reviewed by EmitcheventsJuly 21, 2022

Very unhappy with purchase. I purchased a used car in May 2022. In less then 2 months I have had to do major repairs. The dealership had made poor repairs right before selling, a band aid on a far bigger problem. Would not recommend this dealership. Dealt with DOMINIC, he was very nice but the dealership as a whole would be a big NO!

  • Does not recommend this dealer
  • Shopped for a new car

Dealer Response

We appreciate learning about your recent experience with us. We strive for a positive experience, and it appears you did not receive that from us. We would appreciate the opportunity to discuss your time spent with us. Please contact us at your convenience so we can work together at resolving this. Sincerely, The Serra Chevrolet Southfield Team

Overall Experience 1

Customer Service 3

Quality of Repair N/A

Friendliness 4

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

Dominic was very thorough and courteous.

Reviewed by mike1937July 15, 2022

Dominic was very thorough and courteous. He turned our car buying experience into a very pleasant and rewarding journey. Very honest and easy to do business with. Thank you very much for all your help.

  • Does recommend this dealer
  • Shopped for a used car

Dealer Response

Mike, we loved reading this review! Happy customers are our aim, and it appears Dominic really hit the bullseye. We’ll make sure to share your experience with him, and if you have any further questions or worries, we’re always available to help. Sincerely, The Serra Chevrolet Southfield Team

Overall Experience 5

Customer Service 5

Quality of Repair N/A

Friendliness 5

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

Great Service.

Reviewed by Medwards51July 13, 2022

Great Service. Speedy transaction and I was informed of every step of the process. Thank you !

  • Does recommend this dealer
  • Shopped for a used car

Dealer Response

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, The Serra Chevrolet Southfield Team

Overall Experience 5

Customer Service 5

Quality of Repair N/A

Friendliness 5

Pricing N/A

Maximum rating = 5

About Serra Chevrolet

Serra Chevrolet in Michigan has a strong and committed sales staff with many years of experience satisfying our customers' needs. We offer online shopping 24/7 offsite vehicle trade values virtual test drives and we can deliver to you! Give us a call 248-354-6001 or visit us at serrachevrolet.com for the best deal!

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