12707 US-131
Schoolcraft, MI 49087
Sales: 269-475-4407
Used Cars: 269-475-4407
Sales Department
Sun | Closed |
Mon | 9:00am – 8:00pm |
Tue | 9:00am – 6:00pm |
Wed | 9:00am – 8:00pm |
Thu | 9:00am – 6:00pm |
Fri | 9:00am – 6:00pm |
Sat | 9:00am – 3:00pm |
Service Department
Sun | Closed |
Mon | 8:00am – 5:00pm |
Tue | 8:00am – 5:00pm |
Wed | 8:00am – 5:00pm |
Thu | 8:00am – 5:00pm |
Fri | 8:00am – 5:00pm |
Sat | 8:00am – 12:00pm |
See all dealerships near Schoolcraft, MI that carry Chevrolet, GMC, Buick
Showing the most recent reviews from Cars.com and DealerRater.
I brought my 2012 Chevy Equinox for service at Krum
I brought my 2012 Chevy Equinox for service at Krum Chevrolet not only was my car damage which they claimed they filmed that it wasn't which was a lie but they didn't do the work that I asked them to do when I took the car the first time. it overheated on me they said my thermostat was gone they charged me $600 to fix the thermostat guess what when I went out and checked because I didn't believe them from the first time They didn't have the antifreeze. in the manager claimed that he watched them put antifreeze. I would never have a car serviced at crumb halem The manager does not tell the truth I would never take a used car there for service.
Maximum rating = 5
Received my 2024 Colorado and love it.
Received my 2024 Colorado and love it. Steve was very helpful and went the extra mile to keep me satisfied. Bravo to him. I will recommend Cole Crum to any of my friends
Dealer Response
Thank you for your wonderful review! We’re thrilled to hear that you love your 2024 Colorado and that Steve provided excellent service. Your recommendation means a lot to us at Cole-Krum Chevrolet. We look forward to assisting you and your friends in the future! Enjoy your new ride! Cole-Krum Chevrolet team
Maximum rating = 5
Unprofessional & Untrustworthy
We contacted this dealership to have a car we're having problems finding locally delivered cross country. I agreed to the delivery fee, they put a deal in writing, I know for a fact our financing is rock solid, so I was expecting to sign the deal today. Instead I get an email that they sold it out from under us yesterday, despite us having a deal IN WRITING. Completely unprofessional & just down right rude. Wasted nearly a week of my time just to have them pull the rug out from under us. I hope that was worth it. Y'all sold a car that was already sold & earned yet another 1 star review.
Dealer Response
Mike, sorry you see it this way. We sent you numbers and didn't hear back from you for 24 hours. No deposit never a credit app sent in and no commitment from you. We informed you that the Equinox did sell in our next communication with you. You are from Arkansas and we are in Michigan, another guest came to the store and bought the car during the 24 hours that you didn't communicate back with us. I don't see how we have done anything unprofessional. We do our best to be as transparent as possible.
Maximum rating = 5
The staff at Cole Krum Chevrolet is ready to help you purchase a new Chevy or used car in the Vicksburg Portage Kalamazoo and Schoolcraft area. When you visit our Michigan car dealership expect the superior customer service that you deserve. With years of experience and training the Cole Krum Chevrolet team will get you into the Chevy that was built for you. Get the new Chevrolet or used car in Vicksburg that you have been dreaming of by visiting Cole Krum Chevrolet today.
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