12707 US-131
Schoolcraft, MI 49087
Sales: 269-679-6269
Used Cars: 269-679-6284
Sales Department
Sun | Closed |
Mon | 9:00am – 8:00pm |
Tue | 9:00am – 6:00pm |
Wed | 9:00am – 8:00pm |
Thu | 9:00am – 6:00pm |
Fri | 9:00am – 6:00pm |
Sat | 9:00am – 4:00pm |
Service Department
Sun | Closed |
Mon | 7:30am – 8:00pm |
Tue | 7:30am – 5:00pm |
Wed | 7:30am – 5:00pm |
Thu | 7:30am – 5:00pm |
Fri | 7:30am – 5:00pm |
Sat | 8:30am – 12:00pm |
See all dealerships near Schoolcraft, MI that carry Chevrolet, GMC, Buick
Overall Rating:
4.7 (out of 5)
93% recommend this dealer
114 total reviews
Showing the most recent reviews from Cars.com and DealerRater.
They suckno help what so ever very disappointed in there
They suckno help what so ever very disappointed in there service I will never try again
Maximum rating = 5
Had been dealing with a salesperson for a couple days...
Had been dealing with a salesperson for a couple days through text message and email, a deal was almost struck… and when he said I needed to make a decision very soon as other people were interested in the vehicle, it turned me off to the vehicle. Adding pressure to sales for me is a horrible tactic and I don’t play that game.
Maximum rating = 5
The CAR SALESMAN WAS AMAZING. If I was only rating him.....
The CAR SALESMAN WAS AMAZING. If I was only rating him.. it would be a 5. This is me rating Tom Castle. I traded in my 2016 Chevy suburban and left with a 2019 Ford Explorer. The problem is.. We thought the manager was holding money on our trade in.. which yeah it’s the “game”. Making a couple thousand I totally understand it’s called business, but us asking for more for our trade and us being told no… and trusting we weren’t getting screwed BACK FIRED. They took my suburban in at 40k.. I had a feeling they were probably going to list it for 42-45k.. NO THE SALES MANAGER LISTED IT FOR 53k!!!! I’m all for companies making money.. but when it comes to literally screwing over the customer, it’s xxxxxxxx. We were told he wasn’t going any higher on my trade in, we accepted it and left with my new vehicle and it’s a slap in the face for this to be done to me. Times are hard right now and Any company should understand that and not take FULL ADVANTAGE of someone. I’m hoping they will make this right because i am sick to my stomach that they took advantage of me. I want to say too my truck didn’t need anything, brand new tires, PAID FOR DETAIL, oil change, breaks, rotors.. it literally needed nothing so the price didn’t go up due to service issues. I want to make this very clear, our salesmen was amazing, understanding, and went above and beyond! He can’t control management taking advantage of people like this. He did nothing wrong on his end. I’m sad to say we won’t be back. Again Tom Castle sales manager was the one that fully took advantage of me and didn’t even have the nerve to come and talk to us to turn us down on wanting more for our trade probably because he knew he was getting one over ON me!!!
Maximum rating = 5
The staff at Cole Krum Chevrolet is ready to help you purchase a new Chevy or used car in the Vicksburg Portage Kalamazoo and Schoolcraft area. When you visit our Michigan car dealership expect the superior customer service that you deserve. With years of experience and training the Cole Krum Chevrolet team will get you into the Chevy that was built for you. Get the new Chevrolet or used car in Vicksburg that you have been dreaming of by visiting Cole Krum Chevrolet today.
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