6600 S. Westnedge Ave
Portage, MI 49002
Sales: 269-743-0068
Used Cars: 269-743-0068
Sales Department
| Sun | Closed |
| Mon | 9:00am – 8:00pm |
| Tue | 9:00am – 6:00pm |
| Wed | 9:00am – 8:00pm |
| Thu | 9:00am – 6:00pm |
| Fri | 9:00am – 6:00pm |
| Sat | 9:00am – 4:00pm |
Service Department
| Sun | Closed |
| Mon | 7:30am – 8:00pm |
| Tue | 7:30am – 4:30pm |
| Wed | 7:30am – 4:30pm |
| Thu | 7:30am – 4:30pm |
| Fri | 7:30am – 4:30pm |
| Sat | Closed |
Overall Rating:
4.1 (out of 5)
94% recommend this dealer
314 total reviews
Showing the most recent reviews from Cars.com and DealerRater.
Took my new XT 5 in for its first check up.
Took my new XT 5 in for its first check up. Had a planned vacation in a week or so, so it was great timing. They were very busy and it took 3 hrs for the check up We took off on our vacation and made it just South of Traverse City, when a tire came loose and sheared the lugs. We were on the expressway ( highway) and barely made it over I hadn’t been stranded since college (30 years ago) and with that, and the danger to my family, I almost panicked I called TC Cadillac ( Sera-?) and they were wonderful, even sent someone out to help. They put out the effort to get my car out within 24 hrs. Thank you and suggested i in call my dealership upon return home I called them thinking maybe I should have it double checked. The service manager called back, and I hardly had a chance to get a word in. She blamed thieves, and every other excuse The Car was in my garage. I didn’t expect an apology, (legal) but out of consent , maybe an offer to check just in case. Very poor regard If you value your family’s safety, you need a mechanic you can trust I am not confident this is the place
Dealer Response
We acknowledge your review and are currently looking into the events you’ve detailed.
Maximum rating = 5
Our salesman Neil was very professional and knowledgeable
Our salesman Neil was very professional and knowledgeable of the truck that we were interested in. Neil’s relentless patience earned him a large sale. We appreciate all he has done for us. Brian & Vickie Lietzau
Maximum rating = 5
Good service but expensive.
Good service but expensive. Maintenance list thorough and reviewed with me. Extensive work was more expensive than I was prepared fot
Maximum rating = 5
Kalamazoo & Portage Region GM Dealers - Cole Buick GMC Cadillac
Cole Buick GMC Cadillac is proud to serve the Kalamazoo Battle Creek Richland and Portage MI region with quality GM vehicles and a wide variety of new and used cars. With models like the LaCrosse Lucerne Enclave CTS Escalade Envoy Yukon we have something for every taste and every need. Come visit us to see our vehicles and take one for a test drive.
Find out what your used car is worth with our appraisal tool.