6600 S. Westnedge Ave
Portage, MI 49002

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Sales: 269-743-0068

Used Cars: 269-743-0068

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 8:00pm
Tue 9:00am – 6:00pm
Wed 9:00am – 8:00pm
Thu 9:00am – 6:00pm
Fri 9:00am – 6:00pm
Sat 9:00am – 4:00pm

Service Department

Sun Closed
Mon 7:30am – 8:00pm
Tue 7:30am – 4:30pm
Wed 7:30am – 4:30pm
Thu 7:30am – 4:30pm
Fri 7:30am – 4:30pm
Sat Closed

Reviews of Cole Buick GMC Cadillac

Overall Rating:

4.1 (out of 5)

94% recommend this dealer

314 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

1.0 (out of 5)

Took my new XT 5 in for its first check up.

Reviewed by Raymond Ingham Ph. D. from MIJuly 06, 2025

Took my new XT 5 in for its first check up. Had a planned vacation in a week or so, so it was great timing. They were very busy and it took 3 hrs for the check up We took off on our vacation and made it just South of Traverse City, when a tire came loose and sheared the lugs. We were on the expressway ( highway) and barely made it over I hadn’t been stranded since college (30 years ago) and with that, and the danger to my family, I almost panicked I called TC Cadillac ( Sera-?) and they were wonderful, even sent someone out to help. They put out the effort to get my car out within 24 hrs. Thank you and suggested i in call my dealership upon return home I called them thinking maybe I should have it double checked. The service manager called back, and I hardly had a chance to get a word in. She blamed thieves, and every other excuse The Car was in my garage. I didn’t expect an apology, (legal) but out of consent , maybe an offer to check just in case. Very poor regard If you value your family’s safety, you need a mechanic you can trust I am not confident this is the place

  • Does not recommend this dealer
  • Came in for service or repair
  • Did make a purchase

Dealer Response

We acknowledge your review and are currently looking into the events you’ve detailed.

Overall Facilities N/A

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Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

5.0 (out of 5)

Our salesman Neil was very professional and knowledgeable

Reviewed by brianlietzauJune 19, 2025

Our salesman Neil was very professional and knowledgeable of the truck that we were interested in. Neil’s relentless patience earned him a large sale. We appreciate all he has done for us. Brian & Vickie Lietzau

  • Does recommend this dealer
  • Shopped for a new car

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

Good service but expensive.

Reviewed by dowagiacmomApril 03, 2025

Good service but expensive. Maintenance list thorough and reviewed with me. Extensive work was more expensive than I was prepared fot

  • Does recommend this dealer
  • Came in for service or repair

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

About Cole Buick GMC Cadillac

Kalamazoo & Portage Region GM Dealers - Cole Buick GMC Cadillac

Cole Buick GMC Cadillac is proud to serve the Kalamazoo Battle Creek Richland and Portage MI region with quality GM vehicles and a wide variety of new and used cars. With models like the LaCrosse Lucerne Enclave CTS Escalade Envoy Yukon we have something for every taste and every need. Come visit us to see our vehicles and take one for a test drive.

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