Bob Jeannotte Buick GMC in Plymouth including address, phone, dealer reviews, directions, a map, inventory and more

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14949 N Sheldon Rd.
Plymouth, MI 48170

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Sales: 734-259-3129

Used Cars: 734-259-3030

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 9:00pm
Tue 9:00am – 6:00pm
Wed 9:00am – 6:00pm
Thu 9:00am – 9:00pm
Fri 9:00am – 6:00pm
Sat Closed

Service Department

Sun Closed
Mon 7:30am – 7:30pm
Tue 7:30am – 6:00pm
Wed 7:30am – 6:00pm
Thu 7:30am – 7:30pm
Fri 7:30am – 6:00pm
Sat Closed

Reviews of Bob Jeannotte Buick GMC

Overall Rating:

4 (out of 5)

75% recommend this dealer

76 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

3.0 (out of 5)

Oil Change

Reviewed by James Radwan from Canton, MIJuly 08, 2022

2 hour wait for oil change even though I had an appointment. No shuttle available because a salesperson sent him out for parts and didn?t tell a gone.

  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase

Dealer Response

Hi, thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (734) 259-2816 to discuss your concerns, as your satisfaction is of utmost importance to us. Take care!

Overall Facilities N/A

Customer Service 3

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

4.0 (out of 5)

My 2007 Yukon Denali was in for routine service and it

Reviewed by stegallpasJuly 01, 2022

My 2007 Yukon Denali was in for routine service and it was completed very timely. The only concern I have is that I did not receive a copy of the check points to indicate what items were checked off and condition of those items ie: brakes, wheel alignments or any of the other routine inspections, including the tire air systems that I had requested in my initial appointment document.

  • Does recommend this dealer
  • Came in for service or repair

Overall Experience 4

Customer Service 5

Quality of Repair N/A

Friendliness 5

Pricing N/A

Maximum rating = 5

2.0 (out of 5)

Service

Reviewed by Rob Peterson from Plymouth, MIJune 12, 2022

I paid for the item and install online. Once it was completed, the dealership tried to charge me again, almost $1,000. I got bounced from service, to payment, to back to service, back to payment, then to someone in yet another department, back to payment, and finally back to service again before they could confirm that it was all paid for in advance and I could get my keys and finally leave.

  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase

Dealer Response

Hi. Thank you for reaching out to us. We regret to hear about the situation you have described. Please contact us at (734) 259-2816 when you have an opportunity, and we will be more than happy to try and turn your experience around. We hope to hear from you soon.

Overall Facilities N/A

Customer Service 1

Buying Process 1

Quality of Repair N/A

Maximum rating = 5

About Bob Jeannotte Buick GMC

Looking for a new car or truck in the Metro Detroit area? Look no further than Bob Jeannotte Buick GMC. Come visit this Buick GMC dealer in Plymouth MI to see why your neighbors chose us for their new or used car. At Bob Jeannotte Buick GMC our goal is to make sure that you are completely satisfied! We say "save a lot with Jeannotte" because we mean it. We put you first whether or not you are shopping around researching financing options looking to lease or are seeking a reliable service and parts department our Buick and GMC dealership has you covered.

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