John Tapper Automotive in Paw Paw including address, phone, dealer reviews, directions, a map, inventory and more

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429 S Kalamazoo St
Paw Paw, MI 49079

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Hours Toggle

Sales Department

Sun Closed
Mon 8:00am – 7:00pm
Tue 8:00am – 6:00pm
Wed 8:00am – 8:00pm
Thu 8:00am – 7:00pm
Fri 8:00am – 6:00pm
Sat 8:00am – 1:00pm

Service Department

Sun Closed
Mon 8:00am – 5:00pm
Tue 8:00am – 5:00pm
Wed 8:00am – 8:00pm
Thu 8:00am – 5:00pm
Fri 8:00am – 5:00pm
Sat 8:00am – 12:00pm

Reviews of John Tapper Automotive

Overall Rating:

4.9 (out of 5)

97% recommend this dealer

264 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

Fantastic Customer Service

Reviewed by Michael Schroeder from Farmington HillsMarch 22, 2021

Excellent customer service from Tony. He made the buying experience painless and worked with me to find a car within my budget. He clearly explained all of my options to find the perfect vehicle for me. All of the discounts/rebates were explained and highlighted on the final purchase of the vehicle.

  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Overall Facilities N/A

Customer Service 5

Buying Process 5

Quality of Repair N/A

Maximum rating = 5

1.0 (out of 5)

Will not be returning.

Reviewed by Beth from AlleganFebruary 22, 2020

The representative named Tony, he is passively sexist. Whenever I asked a question he always looked to my husband when providing the answer. The customer service was lacking, a small scratch on our new car and they couldn't fix it for a few weeks and asked us to return. An extra $172 was added to our final price and no one could explain it. When we came in with paperwork from the GMC website stating the price they argued saying the website was wrong and added a few more grand. Will never go back, not even for the floor mates we intend to purchase.

  • Does not recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Overall Facilities N/A

Customer Service 1

Buying Process 1

Quality of Repair N/A

Maximum rating = 5

5.0 (out of 5)

Used car buying experience

Reviewed by Fran Van Pay from Green Bay, WisFebruary 08, 2020

Dealing on the used corvette with Tony Serignese was a very pleasant and complete experience. Tony was able to answer all my questions and made the purchase a easy and quality buy.

  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase

Overall Facilities N/A

Customer Service 5

Buying Process 5

Quality of Repair N/A

Maximum rating = 5

About John Tapper Automotive

John Tapper Automotive in Paw Paw has many new and used cars trucks and SUVs. We are located in the South side of town just to the North of I-94. Come by and let us show you why our Kalamazoo and Grand Rapids Chevrolet Buick and GMC customers keep coming back to our dealership in Paw Paw just to experience our excellent customer service.

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