Crippen Automotive in Lansing including address, phone, dealer reviews, directions, a map, inventory and more

8300 W Saginaw Hwy
Lansing, MI 48917

Get Directions

Sales: 517-627-8411

Used Cars: 517-627-8411

Hours Toggle

Sales Department

Sun Closed
Mon 8:30am – 8:30pm
Tue 8:30am – 6:00pm
Wed 8:30am – 6:00pm
Thu 8:30am – 8:30pm
Fri 8:30am – 6:00pm
Sat 9:00am – 4:00pm

Service Department

Sun Closed
Mon 7:00am – 7:00pm
Tue 7:00am – 6:00pm
Wed 7:00am – 6:00pm
Thu 7:00am – 7:00pm
Fri 7:00am – 6:00pm
Sat Closed

Reviews of Crippen Automotive

Overall Rating:

4.6 (out of 5)

98% recommend this dealer

1175 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

Wonderful experience dealing with Scott Kemp for the

Reviewed by marbil9aaNovember 08, 2023

Wonderful experience dealing with Scott Kemp for the purchase of our new Envista. we also appreciate the professionalism and help of Chad in the Finance Dept. Scott and Chad are exceptional, definite assets to the company.

  • Does recommend this dealer
  • Shopped for a new car

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

The service has always been top notch.

Reviewed by Legray2005October 25, 2023

The service has always been top notch. Fast and friendly and in an expert manor. Exactly what I would expect it to be. Well done

  • Does recommend this dealer
  • Came in for service or repair

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

1.0 (out of 5)

No response/reply to emails.

Reviewed by pbbtravelSeptember 18, 2023

No response/reply to emails. Impossible to make a sale if nobody will respond to a request.

  • Does not recommend this dealer
  • Shopped for a used car

Overall Experience 1

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

About Crippen Automotive

At Crippen Buick GMC Mazda Volvo its about transparency and time. We understand customers need information to make an educated buying decision. We also understand as your dealer we should be able to provide this information to you. This is why we show all available incentives, market pricing comparisons, Carfax, repairs we have done to Pre-Owned vehicles and more. But we also understand if there is one thing more valuable than money, its your time. All of our Consultants are efficient and knowledgeable. We have created an appointment-based environment so you feel your time is always valued. Driven by Integrity!

Ready to buy? Get a price quote before visiting the dealership.

  • Get multiple quotes
  • No cost, no-hassle negotiation
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