Crippen Automotive in Lansing including address, phone, dealer reviews, directions, a map, inventory and more

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8300 W Saginaw Hwy
Lansing, MI 48917

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Sales: 517-308-0341

Used Cars: 517-308-0324

Hours Toggle

Sales Department

Sun Closed
Mon 8:30am – 8:30pm
Tue 8:30am – 6:00pm
Wed 8:30am – 6:00pm
Thu 8:30am – 8:30pm
Fri 8:30am – 6:00pm
Sat 9:00am – 4:00pm

Service Department

Sun Closed
Mon 7:00am – 7:00pm
Tue 7:00am – 6:00pm
Wed 7:00am – 6:00pm
Thu 7:00am – 7:00pm
Fri 7:00am – 6:00pm
Sat Closed

Reviews of Crippen Automotive

Overall Rating:

4.9 (out of 5)

99% recommend this dealer

1136 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

I have now leased one and purchased two vehicles from

Reviewed by PaulJune 30, 2022

I have now leased one and purchased two vehicles from Scott Kemp at Crippen. His professionalism is greatly appreciated. He does his homework, finds you what you want, and then makes the process as easy and seamless as anyone could hope for. I have never enjoyed working with an auto sales consultant as much as I enjoy working with Scott and look forward to the next time we need a vehicle. I can't recommend him highly enough.

  • Does recommend this dealer
  • Shopped for a new car

Overall Experience 5

Customer Service 5

Quality of Repair N/A

Friendliness 5

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

My Third Car from Crippen!

Reviewed by Suzette Parks from DeWitt, MIJune 27, 2022

I recently turned in a leased Terrain and turned around and leased another one. I absolutely love it. I worked with Scott Kemp, for the third time, and although I had to wait a little longer than normal, and extend my lease by a month, he worked with me to order and receive exactly what I wanted. I was very happy and told Scott I'd be back in 3 tears. Thanks!

  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Dealer Response

Hi, we're happy you found our staff to be so supportive during your experience here at Crippen Buick GMC. We are always more than happy to assist you if anything else comes up. Take care!

Overall Facilities 5

Customer Service 5

Buying Process 5

Quality of Repair 5

Maximum rating = 5

5.0 (out of 5)

Great Service

Reviewed by Nesha from Lansing, MIJune 22, 2022

Working with Al was a great experience. He was prompt and responsive and took care of all of our needs. I would definitely recommend him for any future car purchasing needs and make him your go to person!

  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase

Dealer Response

Hello there! Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle! If you have any further questions, please give us a call. We're always happy to help!

Overall Facilities 5

Customer Service 5

Buying Process 5

Quality of Repair 5

Maximum rating = 5

About Crippen Automotive

At Crippen Buick GMC Mazda Volvo its about transparency and time. We understand customers need information to make an educated buying decision. We also understand as your dealer we should be able to provide this information to you. This is why we show all available incentives, market pricing comparisons, Carfax, repairs we have done to Pre-Owned vehicles and more. But we also understand if there is one thing more valuable than money, its your time. All of our Consultants are efficient and knowledgeable. We have created an appointment-based environment so you feel your time is always valued. Driven by Integrity!

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