Crown Cadillac Buick Honda

We recently purchased a 2022 Honda CR-V at crown motors in Holland Michigan. Our salesman, Chase Chambers did an outstanding job. He was very professional and knowledgeable during the process of with us purchasing our new vehicle. His openly lines of communication was non point. I would highly recommend crown motors if you are the market of looking for a new Honda. Also, highly recommend asking for Chase as your salesman. Once again thanks to Chase for and outstanding job. Job well done!

We had a great experience this past weekend with buying from Crown Motors. Nate was very professional, helpful and easy to work with. Highly recommend.

Looking at reviews I can tell why pretty much all of their 5 star ratings are from 2016. I have been a loyal customer for almost as long as Crown has been on Central Ave. in Holland. I have purchased a few cars and have had them serviced there. For over a year I have noted service has gone way down hill. From loose lug nuts after tire rotation, too unsecured air filter after oil change and their “safety check list” that their mechanics fill out are a joke. My issue for writing this, comes from work they performed on my Ram. I took to another shop to have them do repairs as I have not been happy with quality of dealership work. Shop found clunk that dealership couldn’t. It was combination of front brake caliper flopping around (missing caliper bolts) and very bad ball joints. This was same side that had been replaced a few months earlier (entire hub assembly had to be replaced as well as rotor and caliper), had gone through oil/ fuel filter change and brought in and “supposedly checked” same side because of tire pressure light. I took to another shop and now having to have everything that had a thread on it tapped as all bolts and holding nuts were cross threaded. I will never take another vehicle to their service department.