Matt Lafontaine Automotive

I ordered a new Jeep Wrangler Unlimited Rubicon and recently took delivery. The buying experience was the best I have ever had at a dealership. Adam was up front and kept me informed every step of the process. I would almost say he was more excited for me on delivery than I was. My wife and I were so impressed with the experience and the Jeep that we leased a new Gladiator for her as well. I wasn't sure we could afford it, but Adam found us a deal that fit our budget. I can't imagine a better experience from start to finish.

They confirmed the online price and the day before they were supposed to deliver they called and said the price was wrong and it would be 10K more. Lied and tried to manipulate me. It’s a shame salesmen like this are able to have a business. I’d pay 10K more not to buy from these cheats.

I bought a used 2017 Jeep Compass. On there website it stated it has heated seats and heated steering wheel. During the buying process I asked out sale rep Jacob to double check these options cause we didn't find them when we test drove the car. He assured me that the car had these features and he would show me where to find them when we came to sign paperwork and pick up the vehicle. The day before we went I just had a bad feeling about it and my boyfriend then called and ask Jacob if he had physically went to check it out when I first questioned it and if he hadn't he needed to double check. So Jacob called back and it didn't have heated seats or steering wheel like they advertised on there website. He quick said they could put after market heated seats in it, but there was nothing they could do about the heated steering wheel. They refused to take money off or even comp it with a gas card. The car itself is a great car. The auto dealer I would not recommend to anyone. I don't mind that the website was wrong, but I asked and was initially lied to that it did have these features. I recommend you double check everything from this dealer they are not honest.