Betten Baker Buick GMC in Grandville including address, phone, dealer reviews, directions, a map, inventory and more

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2901 28th St SW
Grandville, MI 49418

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Hours Toggle

Service Department

Sun Closed
Mon 7:30am – 3:00pm
Tue 7:30am – 3:00pm
Wed 7:30am – 3:00pm
Thu 7:30am – 3:00pm
Fri 7:30am – 3:00pm
Sat Closed

Reviews of Betten Baker Buick GMC

Showing the most recent reviews from Cars.com. To see all reviews visit Cars.com.

Overall Rating:

4.3 (out of 5)

32 out of 38 people said they would recommend this dealer

1 (out of 5)

Be aware at this dealership

Reviewed by Gerald in GrandvilleApril 21, 2021

This dealership sent pull tabs in the mail to lure people in. The pull tabs say you won a car. No one wins anything. Then they give you a fake $25 gift card. Very cheesy dealership.

Customer Service 2

Buying Process N/A

Quality of Repair N/A

Overall Facilities 2

Maximum rating = 5

1 (out of 5)

Disappointing Customer Service

Reviewed by Mike Stursma in JenisonApril 08, 2021

bought a $35,000 truck from them last month and requested a second set of keys. First they said that was no problem and they would get me another set. When I followed up with them a week later they said that they hold the second set until all of the paperwork gets taken care of. I headed back in today and Trever (store manager) told me they don't have another set and aren't getting me one. If they're not going to be honest with the smaller things, I can't imagine they would be on the larger things. I would Not recommend. PS still waiting for the full tank of gas they also promised.

Customer Service 1

Buying Process 3

Quality of Repair N/A

Overall Facilities 4

Maximum rating = 5

5 (out of 5)

Cheaper than stand alones

Reviewed by Dawnn Barnes in Wyoming, miNovember 19, 2020

Helped with recommendations did the oils change quickly a d cheaper than like a valvoline

Customer Service 5

Buying Process 5

Quality of Repair 5

Overall Facilities 5

Maximum rating = 5

About Betten Baker Buick GMC

Betten Baker Buick is a large dealership with a hometown feel. We have a service department and a collision center that service all makes and models. We sell brand new Buicks and have large selection of pre-owned vehicles to choose from as well. We are committed to serving you and providing you with the best service. You will be part of our family at Betten Baker!

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