Berger Chevrolet in Grand Rapids including address, phone, dealer reviews, directions, a map, inventory and more

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2525 28th St SE
Grand Rapids, MI 49512

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Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 9:00pm
Tue 9:00am – 9:00pm
Wed 9:00am – 9:00pm
Thu 9:00am – 6:00pm
Fri 9:00am – 6:00pm
Sat 9:00am – 4:00pm

Service Department

Sun Closed
Mon 7:00am – 7:00pm
Tue 7:00am – 6:00pm
Wed 7:00am – 7:00pm
Thu 7:00am – 6:00pm
Fri 7:00am – 6:00pm
Sat 8:00am – 1:00pm

Reviews of Berger Chevrolet

Overall Rating:

4.7 (out of 5)

92% recommend this dealer

1701 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

oil change

Reviewed by Donna Kidder, widow of Carroll Kidder from Caledonia, MichiganJuly 17, 2022

Experience was very good and workers seemed to know what they were doing and moved quickly to do the job.

  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase

Overall Facilities N/A

Customer Service 5

Buying Process 5

Quality of Repair N/A

Maximum rating = 5

5.0 (out of 5)

I am a new customer.

Reviewed by Kmt2getmeJune 03, 2022

I am a new customer. I drove away in a 2022 Equinox Awd. Brian Isch did a good job. I will return for the good service.

  • Does recommend this dealer
  • Shopped for a new car

Dealer Response

Happy to hear it! Thank you so much for trusting Berger with your 2022 Equinox purchase. We appreciate you taking the time to share this experience online - we will see you in 5,000 miles for your first oil change on us!

Overall Experience 5

Customer Service 5

Quality of Repair N/A

Friendliness 5

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

Brian was awesome!

Reviewed by Guest007May 19, 2022

Brian was awesome! He answered all my questions in detail. Brian sent me pictures and helped my go through the extensive used car inventory on the phone. When I showed up today Brian was ready with the 3 choices I had narrowed it down to. After test driving the vehicles and talking with Ashley we knew what we were choosing. He was easy to negotiate with and we were able to come to a great deal for us. Berger is a step above the rest, many dealers are taking advantage of the car shortage to extort customers with huge mark ups. Berger isn't doing that! They have continue to operate with the honor and integrity you would expect from a 97yr old local family owned dealership. It really is "Always Better At Berger". It's a place where customers are friends and family. It's evident that these people care about you as a person and not just a sale. I was greeted with smiles and friendly attitudes everywhere I went in the dealership. I get the sense that the employees at every level of this dealership care. Plus it's hard to miss all the awards and community involvement when you walk the dealership. During the process I was greeted by management, General Manager, Finance manager, and Sales Manager just to thank me for my return business even though most weren't involved with my actual car deal. I go to Berger because I leave feeling like I visited with close friends. No pressure and employees that take pride in what they do. 5 Stars because they won't let me rate them higher. If you need a car and don't wanna be jerked around go to Berger and see Brian

  • Does recommend this dealer
  • Shopped for a used car

Dealer Response

Thank you so much for taking the time to share your experience at Berger online! We truly appreciate your loyalty to our brand, the time it took to write your review, and the incredible rating. We are who we are because of customers like you! We'll see you next time!

Overall Experience 5

Customer Service 5

Quality of Repair N/A

Friendliness 5

Pricing N/A

Maximum rating = 5

About Berger Chevrolet

Our goal is to develop lifelong customers by providing a superior buying and ownership experience. We have been dedicated to automotive excellence since 1925.

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