2525 28th St SE
Grand Rapids, MI 49512
Sales Department
Sun | Closed |
Mon | 9:00am – 9:00pm |
Tue | 9:00am – 9:00pm |
Wed | 9:00am – 9:00pm |
Thu | 9:00am – 6:00pm |
Fri | 9:00am – 6:00pm |
Sat | 9:00am – 4:00pm |
Service Department
Sun | Closed |
Mon | 7:00am – 7:00pm |
Tue | 7:00am – 6:00pm |
Wed | 7:00am – 7:00pm |
Thu | 7:00am – 6:00pm |
Fri | 7:00am – 6:00pm |
Sat | 8:00am – 1:00pm |
See all dealerships near Grand Rapids, MI that carry Chevrolet, GMC, Buick
Overall Rating:
4.7 (out of 5)
92% recommend this dealer
1701 total reviews
Showing the most recent reviews from Cars.com and DealerRater.
oil change
Experience was very good and workers seemed to know what they were doing and moved quickly to do the job.
Maximum rating = 5
I am a new customer.
I am a new customer. I drove away in a 2022 Equinox Awd. Brian Isch did a good job. I will return for the good service.
Dealer Response
Happy to hear it! Thank you so much for trusting Berger with your 2022 Equinox purchase. We appreciate you taking the time to share this experience online - we will see you in 5,000 miles for your first oil change on us!
Maximum rating = 5
Brian was awesome!
Brian was awesome! He answered all my questions in detail. Brian sent me pictures and helped my go through the extensive used car inventory on the phone. When I showed up today Brian was ready with the 3 choices I had narrowed it down to. After test driving the vehicles and talking with Ashley we knew what we were choosing. He was easy to negotiate with and we were able to come to a great deal for us. Berger is a step above the rest, many dealers are taking advantage of the car shortage to extort customers with huge mark ups. Berger isn't doing that! They have continue to operate with the honor and integrity you would expect from a 97yr old local family owned dealership. It really is "Always Better At Berger". It's a place where customers are friends and family. It's evident that these people care about you as a person and not just a sale. I was greeted with smiles and friendly attitudes everywhere I went in the dealership. I get the sense that the employees at every level of this dealership care. Plus it's hard to miss all the awards and community involvement when you walk the dealership. During the process I was greeted by management, General Manager, Finance manager, and Sales Manager just to thank me for my return business even though most weren't involved with my actual car deal. I go to Berger because I leave feeling like I visited with close friends. No pressure and employees that take pride in what they do. 5 Stars because they won't let me rate them higher. If you need a car and don't wanna be jerked around go to Berger and see Brian
Dealer Response
Thank you so much for taking the time to share your experience at Berger online! We truly appreciate your loyalty to our brand, the time it took to write your review, and the incredible rating. We are who we are because of customers like you! We'll see you next time!
Maximum rating = 5
Our goal is to develop lifelong customers by providing a superior buying and ownership experience. We have been dedicated to automotive excellence since 1925.
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