Shea Chevrolet

See above, again I say excellent service ready earlier than promised a reasonable cost, and outstanding dealership service experience. Too many demands for information you?re looking for. Have I reached my 25 word requirement yet? This process here is ridiculous. Have a blessed day. Get a better website or questionnaire.

and me and my sister went looking for cars she bought a traverse and the next couple of days I bought one it was good thank you for asking

worse customer service I have ever had at a dealership. dropped off my vehicle Monday morning 8:30 am and the service rep verified my phone number and told me that when it was diagnosed, they would call to update me. I also received a text telling me that I would be updated via text. So on Thursday afternoon after hearing nothing, I texted via this link I had received and asking for an update. after no response by friday Noon, I called the service rep which went to his voice mail, I left a short message explaining that i was inquiring about my vehicle since they had not contacted me like i was told they would. then after 2:00 pm on friday i received a call explaining that my car was ready for pickup anytime, and had been ready on thursday. The message that the rep left for me also stated that he had called my call and left a voice mail. I checked my incoming calls and voice mails, and they had never called my phone number that they verified as correct. so, by 2:00 pm on friday it was too late for me to arrange transportation to the dealership that day, and Monday was memorial day and the service was closed, so i was without my vehicle until tuesday morning. when i arrived to pick up my vehicle, i was presented with a $1,300.00 bill to pay, which should have been presented to our fleet vehicle management company. It was semi quickly taken care of, i was given my keys, and no mention of sorry for the misunderstanding of payment, no mention of sorry for the lack of communication. I do not believe I will ever use Shea Chevrolet again and I will make sure I tell all of my family & friends of this horrendous service I received.