LaFontaine Chevrolet in Dexter including address, phone, dealer reviews, directions, a map, inventory and more

7120 Dexter Ann Arbor Rd
Dexter, MI 48130

Get Directions

Sales: 866-463-0799

Used Cars: 866-507-6838

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 9:00pm
Tue 9:00am – 9:00pm
Wed 9:00am – 9:00pm
Thu 9:00am – 9:00pm
Fri 10:00am – 4:00pm
Sat 10:00am – 4:00pm

Service Department

Sun Closed
Mon 7:30am – 6:00pm
Tue 7:30am – 6:00pm
Wed 7:30am – 6:00pm
Thu 7:30am – 6:00pm
Fri 7:30am – 6:00pm
Sat 8:00am – 2:00pm

Reviews of LaFontaine Chevrolet

Overall Rating:

3.8 (out of 5)

92% recommend this dealer

566 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

1.0 (out of 5)

Terrible customer service.

Reviewed by ksfosdickSeptember 25, 2023

Terrible customer service. Sold us a car with bad breaks and two different sets of tires. How does a car even pass inspection!!? No help at all. Do not buy from them.

  • Does not recommend this dealer
  • Shopped for a used car

Dealer Response

Hi, thank you for leaving us feedback. We are disappointed to hear that your experience was not a positive one. Please reach out to our General Sales Manager, Joel Rosentreter, at jrosentreter@lafontaine.com or 734-726-7360 so we may assist you in moving forward towards a resolution.

Overall Experience 1

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

LaFontaine of Dexter

Reviewed by Katie Golin from Dexter, MIJuly 12, 2023

This dealership has employees that are always nice and willing to help make things ?right? for their customers!!! Their work is complete and timely. The service department is outstanding!

  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Dealer Response

Hi Katie, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

Overall Facilities N/A

Customer Service 5

Buying Process 5

Quality of Repair N/A

Maximum rating = 5

1.0 (out of 5)

Fraud, Dishonesty & Greed They sold my order to

Reviewed by PengMay 09, 2023

Fraud, Dishonesty & Greed They sold my order to another customer and kept lying to me until 3 month after the fact. This is true story, there are phone records & voicemail records to backup everything I have written here. The sales men that worked with me are JASON NABOZNY & CADEN NABOZNY. Here is the timeline of events: 1. Nov. 11, 2022, order placed for a Bolt EUV 2. Dec. 14, 2022, Caden called me and left an voicemail saying that my order was accepted by GM. 3. Jan. 3, 2023, Caden called me and left an voicemail saying that my order was being built. I called back and was told it will probably be delivered in March. 4. Mar. 18, 2023, I called Caden and was told this order is taking longer than usual, probably because the option I ordered, and was also told that it will probably be delivered in June. 5. Apr 30, 2023, I called Caden and left a voicemail message to ask for the order status, never received response from him. 6. May 2, 2023, I called Caden and he said he needs to check order, will call me back in 5 minutes, which never happened. 7. May 3, 2023, I called Caden 9 times, all of them went to voicemail. Then I switched to my son's phone, he immediately responded, after finding out it was me, he told me he will call back in 5 minutes, which again never happened. 8. May 4, 2023, I called Caden 3 times, all of them went to voicemail. 9. May 9, 2023, I called Caden 4 times, all of them went to voicemail. So I decided to call other salesmen at the same location, after providing my order #, they all kicked the ball around & kept transferring me to some other people's voicemails. Finally, a lady in development department was kind enough to connect me with the sales manager Alex, who is an honest man and told me this order was sold to another customer on Jan. 23, 2023. So I went back to check my phone log, and I did NOT find any calls from Dexter Chevy Dealer or received any voicemail/message from Caden in that time period. Jason & Caden, I wish the extra money you earned by selling my order to the other customer made your life better. More importantly, I hope it will also make you a better person, so that others does not have to go through what happened to me.

  • Does not recommend this dealer
  • Shopped for a new car

Overall Experience 1

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

About LaFontaine Chevrolet

Here at LaFontaine Chevrolet we are here to serve you. With our online shopping tools virtual appointments and door to door delivery our team members are here and ready to help you with all of your sales service or body shop needs. Shop our virtual showroom today to connect with a live team member.

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